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Occupancy Specialist I

1 month ago

Pittsburgh, Pennsylvania, United States WinnCompanies Full time

Job Summary:

We are seeking an experienced Occupancy Specialist I to join our team at WinnCompanies. In this role, you will be responsible for assisting the Property Manager with the initial, interim, and annual tenant recertifications at our properties.

Key Responsibilities:

  • Process initial, interim, and annual recertifications.
  • Notify residents of their impending recertifications using notices supplied by Property Management Software.
  • Conduct the recertification interviews with residents.
  • Review each recertification to ensure that all checklist items are complete.
  • Send recertification verification forms to the appropriate agencies.
  • Complete the recertification worksheet necessary to prepare the voucher for the local HUD office, state agency, or local housing authority.
  • Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc.
  • Ensure all information is accurate and entered in the Property Management Software.
  • Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
  • Assist the Property Management staff with all facets of the move-in process.
  • Ensure that files comply with the regulations of all funding/regulatory agencies.
  • Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
  • Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely.
  • Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations.
  • Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary.
  • Assist Property Management with PBA, Project Based Section 8, or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts).
  • Perform special assignments as needed.

Requirements:

  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Experience with computer systems, including web-based applications and Microsoft Office.
  • Excellent customer service skills.
  • Solid verbal and written communication skills.
  • Good organizational and administrative skills.
  • Ability to consistently meet required deadlines and follow schedules.
  • Ability to complete repetitive tasks with a high level of detail.
  • Ability to plan and schedule 4 months of work activity.

Preferred Qualifications:

  • Associate's degree.
  • SHCM certification.
  • Certified Occupancy Specialist (COS) certification.
  • Certified Professional of Occupancy (CPO) certification.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families.

We value teamwork, innovation, diversity, and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.

Our people are the source of our success - 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting, or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.