Medical Support Specialist
4 weeks ago
As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying donors of unsuitable test results and working under the guidance of the Center Manager and Center Physician for operational and medical guidance.
You will be an integral part of our team, working closely with our donors, employees, and management to ensure a positive and efficient experience for all. Your commitment to customer service and quality will be essential in maintaining our high standards of excellence.
Key Responsibilities- Determine donor eligibility, including proper management of informed consent, AIDS education, and confidential self-exclusion.
- Evaluate donor reactions, which occur at the facility, and follow applicable SOPs for medical emergencies.
- Refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors or guidance concerning medical or technical issues.
- Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
- Manage employee incidents and determine whether further evaluation is required by occupational health/ER.
- High school diploma or equivalent, including a graduate equivalent of a recognized educational nursing program with state requirements.
- Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic.
- Current Cardiopulmonary Resuscitation (CPR) and AED certification.
- Fulfill state requirements (in state of licensure) for basic IV therapy.
- Satisfactorily complete the FDA-approved training requirements for BioLife Medical Support Specialist.
- Two years in a clinical or hospital setting.
At BioLife, we are committed to creating a diverse and inclusive workplace where our employees feel valued and supported. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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