Insurance Customer Service Representative

6 days ago


Wichita, Kansas, United States MCI Military Recruitment Full time
Overview of the Role

We are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team at MCI Military Recruitment. As an Insurance Customer Service Representative, you will play a critical role in ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner.
  • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
Required Skills and Qualifications
  • Must be 18 years of age or older.
  • High school diploma or equivalent.
  • Excellent organizational, written, and oral communication skills.
  • The ability to type swiftly and accurately (20+ words a minute).
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
  • Basic understanding of Windows operating system.
  • Highly reliable with the ability to maintain regular attendance and punctuality.
Benefits
  • Medical, Dental, and Vision Coverage Options.
  • Paid Time-Off.
  • Regular Raises.
  • Advancement Opportunity.
  • Casual Dress Code.
  • Cash and Prize Contests.
Estimated Salary:

$40,000 - $60,000 per year, based on location and experience.



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