Industrial Sales and Service Coordinator

3 weeks ago


East Wenatchee, Washington, United States Norco, Inc. Full time
About Norco

Norco, Inc. is a leading provider of welding, safety, medical equipment, and supplies. With over 70 branches across seven states, our company is headquartered in Boise, Idaho, and has been serving customers since 1948.

Our Mission

'Serving You Better' is our core mission. We strive to treat our customers, suppliers, and employees with respect and dignity, while creating a positive impact on our communities.

Job Summary

The Industrial Store Customer Service Representative is responsible for providing exceptional customer service to walk-in and phone-in customers. Key responsibilities include:

  • Welcoming customers in a professional manner
  • Responding to customer inquiries in a timely and efficient manner
  • Demonstrating expertise in our products and services
  • Upselling and cross-selling products to customers
  • Processing customer orders accurately and efficiently
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Superior communication and interpersonal skills
  • The ability to multitask and prioritize tasks effectively
  • A basic understanding of computer software and systems
  • A valid Class A or Class B CDL license (a plus)
Benefits

Norco offers a comprehensive benefits package, including:

  • A salary range of $18.00 - $22.00 per hour, depending on experience
  • Health insurance options
  • Disability and life insurance options
  • Tuition reimbursement
  • A 401(k) plan with employer matching
  • Employee discounts


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