Current jobs related to Healthcare Problem Management Specialist - Philadelphia, Pennsylvania - InSource

  • Maintenance Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Nandail Property Management Full time

    Job Title: Maintenance SpecialistCompany Overview:Nandail Property Management is a leading provider of property management and facility maintenance solutions for residential and commercial properties. We are dedicated to delivering exceptional services while upholding the highest standards of quality and professionalism.Position Overview:We are seeking...

  • Healthcare Technology Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States talent4health Full time

    Job SummaryWe are seeking a skilled Healthcare Technology Specialist to join our team at talent4health. This role will involve working in a fast-paced environment, supporting various healthcare settings, including outpatient, dental, clinics, imaging, and physical therapy.Key Responsibilities:Work in a dynamic environment, supporting multiple healthcare...

  • Healthcare Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Redeemer Health Full time

    Job Summary:We are seeking a compassionate and skilled Healthcare Support Specialist to join our team at Redeemer Health. As a Healthcare Support Specialist, you will provide personal care and assistance to Home Care and Hospice clients under the supervision of the Case Manager and Clinical Manager.Key Responsibilities:Provide personal care and assistance to...

  • Incident Management Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Innova Solutions Full time

    Job Title: Incident Management SpecialistJob Summary: We are seeking an experienced Incident Management Specialist to join our team at Innova Solutions. As an Incident Management Specialist, you will be responsible for leading incident management and issue tracking duties on behalf of all IT teams. You will manage issues lists and executive reporting, use...

  • ServiceNow ITSM Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Global Channel Management Full time

    About the JobAs a ServiceNow ITSM Specialist at Global Channel Management, you will oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.You will demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and...

  • Healthcare Documentation Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Systems Staffing Group, Inc. Full time

    Job Title: Healthcare Documentation SpecialistSystems Staffing Group, Inc. is seeking a skilled Healthcare Documentation Specialist to join our team. As a key member of our healthcare solutions team, you will be responsible for creating and maintaining high-quality documentation related to our healthcare insurance solutions.Key Responsibilities:Develop...

  • Healthcare Data Manager and Operations Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States WES Full time

    At WES, we're seeking a detail-oriented and organized individual to fill the role of Healthcare Data Manager and Operations Specialist. This full-time position offers an excellent opportunity to build a career in the health services field.Job Description:This role involves managing patient appointment schedules, maintaining accurate data records, and...

  • Correctional Healthcare Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States AB Staffing Full time

    Unlock Your Career Potential in Correctional HealthcareAre you a dedicated and experienced healthcare professional looking for a new challenge? AB Staffing is seeking a skilled Correctional Healthcare Specialist to join our team in Philadelphia, PA.As a Correctional Healthcare Specialist, you will have the opportunity to work in a fast-paced and dynamic...

  • Healthcare Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States The Salvation Army Eastern Territory Full time

    Job Summary:The Salvation Army Eastern Territory is seeking a skilled Healthcare Specialist to join our team. As a key member of our Developmental Disabilities Program, you will provide clinical input to support team members on medical issues and facilitate informed decision making.Key Responsibilities:Provide clinical input to support team members on...

  • Healthcare Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States The Salvation Army Eastern Territory Full time

    Job Summary:The Salvation Army Eastern Territory is seeking a skilled Healthcare Specialist to join our team. As a key member of our Developmental Disabilities Program, you will provide clinical input to support team members on medical issues and facilitate informed decision making.Key Responsibilities:Provide clinical input to support team members on...

  • Maintenance Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Nandail Property Management Full time

    Job Title: Maintenance TechnicianCompany Overview:Nandail Property Management is a leading provider of property management and facility maintenance solutions for residential and commercial properties. Our commitment to delivering exceptional services and upholding the highest standards of quality and professionalism sets us apart in the industry.Position...

  • Geriatric Healthcare Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States destinationone Consulting Full time

    At destinationone Consulting, we are committed to providing exceptional healthcare services to our clients. As a Geriatric Healthcare Specialist, you will play a vital role in delivering high-quality care to elderly patients with age-related conditions.Key ResponsibilitiesAssess and manage complex medical issues in older adults.Develop comprehensive care...

  • Healthcare Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Salvation Army USA Full time

    Job Title: LPN/RN Health Care SpecialistJoin our team as a LPN/RN Health Care Specialist and make a meaningful impact in the lives of individuals with developmental disabilities.About the Role:The LPN/RN Health Care Specialist will provide clinical input to support team members on medical issues and facilitate informed decision making regarding major issues...

  • Healthcare Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States The Salvation Army Eastern Territory Full time

    Job Summary:The Salvation Army Eastern Territory is seeking a skilled Healthcare Specialist to join our team. As a key member of our Developmental Disabilities Program, you will provide clinical input and support to our team members, ensuring the highest level of care for individuals with developmental disabilities.Key Responsibilities:Provide clinical input...

  • Healthcare Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Salvation Army USA Full time

    Job Title: LPN/RN Health Care SpecialistJob Summary:The Salvation Army is seeking a skilled LPN/RN Health Care Specialist to provide clinical input and support to our Developmental Disabilities Program team. As a key member of our team, you will facilitate informed decision-making, manage medical information, and promote health and wellness for individuals...

  • Healthcare Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Jefferson Health Full time

    Job SummaryAs a Healthcare Support Specialist at Jefferson Health, you will work under the direction of the RN Case Manager or Social Worker to provide assistance with post hospital services. Your primary responsibility will be to assist with the coordination of post hospital care and service arrangements. You will work closely with patient care areas,...

  • Healthcare Registration Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Temple Health Full time

    Job SummaryAs a Healthcare Registration Specialist at Temple Health, you will play a critical role in ensuring that all patients are correctly and efficiently registered for hospital services. Your primary responsibility will be to gather and process all registration, billing, and related information from patients in the Admissions, Outpatient, Radiology...

  • Healthcare Marketing Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Xavier Creative House Full time

    Job DescriptionXavier Creative House (XCH) is a trailblazing agency dedicated to revolutionizing healthcare marketing. We're seeking a Healthcare Marketing Specialist to join our team.This role offers the opportunity to build and maintain strong client relationships in a fast-paced healthcare marketing environment. As a Certified B Corp, XCH is committed to...

  • Travel Nurse RN NICU Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States ADN Healthcare Full time

    Job Title: Travel Nurse RN NICU SpecialistADN Healthcare is seeking a skilled Travel Nurse RN NICU Specialist to join their team in Philadelphia, Pennsylvania.Job SummaryWe are looking for a dedicated and compassionate Travel Nurse RN NICU Specialist to provide high-quality patient care in a fast-paced NICU environment.ResponsibilitiesProvide direct patient...

  • Healthcare Operations Manager

    3 weeks ago

    Philadelphia, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Jefferson Health. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Central Enrollments department, including health plan enrollment and physician credentialing.Key ResponsibilitiesManage...

Healthcare Problem Management Specialist

2 months ago

Philadelphia, Pennsylvania, United States InSource Full time
Job Title: Healthcare Problem Management Coordinator

Are you passionate about solving complex problems and driving business growth? Do you have a strong background in healthcare operations and a keen eye for detail? We're seeking a skilled Healthcare Problem Management Coordinator to join our team at InSource.

About the Role:

As a Healthcare Problem Management Coordinator, you will play a critical role in managing problems throughout our migration to new vendors and systems. You will analyze, trend, and track new ServiceNow business incidents on a daily basis, conduct root cause analyses, and categorize incidents into trended problems.

Responsibilities:

  • Analyze and track new ServiceNow business incidents on a daily basis
  • Conduct root cause analyses of issues across domains such as enrollment, billing, claims, client setup, and provider networks
  • Categorize incidents into trended problems and maintain problem tickets through the problem management ServiceNow module
  • Facilitate problem management meetings with key business stakeholders to identify, update, and resolve issues
  • Develop and maintain a problem management database to track issues and their resolution status
  • Develop training documentation for business teams to ensure they are equipped to open, reassign, update, and resolve tickets
  • Partner with the Rapid Insights team to develop tools to monitor the business and quickly identify new issues

Requirements:

  • 3+ years of healthcare or health insurance operations experience
  • Strong social and communication skills, and the ability to work as a matrixed leader across an organization
  • 2+ years of experience in problem management or a related field
  • Bachelor's degree or equivalent experience

Desired Qualifications:

  • Strong analytical skills and the ability to identify trends and root causes of problems
  • Experience working with ServiceNow and Tableau
  • Knowledge of Google Big Query, SQL, or other coding languages

What We Offer:

We offer a competitive pay range of $38-$40/hour on W2, a dynamic work environment, and opportunities for growth and development. If you're passionate about solving problems and driving business growth, we encourage you to apply for this exciting opportunity.