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Operations Manager

2 months ago

Franklin, Tennessee, United States Raising Cane's Full time

Job Summary:

The Operations Manager plays a crucial role in supporting the Restaurant Leader in driving operational excellence and upholding Raising Cane's standards and culture in all areas of restaurant operations.

Key Responsibilities:

  • Support the Restaurant Leader in leading operational excellence and upholding Raising Cane's standards and culture.
  • Ensure seamless execution of restaurant operations, including kitchen management, customer service, and team management.
  • Collaborate with the Restaurant Leader to develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Ensure compliance with Raising Cane's policies, procedures, and regulatory requirements.

Work Environment:

The Operations Manager will work in a fast-paced kitchen environment, requiring extended periods of physical exertion, such as walking, standing, lifting, and bending. The role also involves interacting with customers, working with and around food products, common allergens, industrial equipment, and commercial cleaning products that require the use of personal protective equipment.

Benefits:

  • Medical, Dental, Vision, and Pharmacy Benefits
  • Dependent Care and Healthcare Flexible Spending Account
  • Pet Insurance
  • 401(k) with Employer Match (age 21 and older)
  • Tuition Reimbursement
  • Short-term and Long-term Disability
  • Crewmember Assistance Program

Perks and Rewards:

  • Competitive pay + monthly bonus
  • Paid Time Off and Sick time
  • 8 paid Holidays a year
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Program