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Restaurant Shift Lead

2 months ago

Ashburn, Virginia, United States Circle K Full time
Restaurant Shift Lead Job Summary

This role directly supervises the operations of a shift in a restaurant, ensuring all guests leave satisfied. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards.

Key Responsibilities:
  • Provide excellent guest service in a fast and friendly manner and coach team members to do the same.
  • Maintain a clean restaurant environment by cleaning and performing general housekeeping duties. Assign shift duties to team members and follow up to ensure completion.
  • Direct team and ensure all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coach team members to follow guidelines for food preparation and production management.
  • Ensure product quality, food safety, and operational standards are met.
  • Monitor and ensure accuracy of all cash, sales, and inventory control records for the duration of the shift. Complete end of shift and end of day paperwork and counts as required.
  • Communicate any discrepancies to immediate supervisor.
  • Guarantee a safe environment for team members and guests by following all government laws and safety codes.
  • Complete reports on all incidents following our 5-minute rule policy.
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.
Benefits:
  • Unlimited tip pooling.
  • Medical, Dental, Vision, Term Life and AD&D plans.
  • Flexible spending and health savings accounts (FT).
  • Vacation paid time off.
  • Company holidays paid at time and a half.
  • Matching 401(k).
  • Tuition Reimbursement.
  • Stock Purchase Plan.
  • Employee Discount Program.
  • Discount Meal Benefit.
  • Wellness Plan.
Requirements:
  • Excellent communication skills.
  • Motivates, coaches, and leads team members.
  • Acts with integrity; keeps commitments.
  • Contagious positive attitude.
  • Ability to gain control during stressful situations.
  • Exhibits a sense of urgency.
  • Frequently bend, twist at waist, kneel, squat, stand, and walk.
  • Occasionally climb and descend ladders.
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.