Restaurant Shift Leader
2 days ago
Potbelly Corporate is seeking a skilled Restaurant Shift Leader to join our team. As a key member of our management team, you will be responsible for leading a shift by managing and developing associates to execute outstanding product quality and customer service, building sales and controlling costs for each shift.
Key Responsibilities:- Lead team members on shifts, including efficient assignment of tasks while providing feedback
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products efficiently
- Comply with health and safety standards for food, cleanliness and safety
- Restock food line, chips and cooler
- Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
- Operate cash register: handle, balance and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Other duties as assigned
- You want to delight customers with great food and good vibes
- You are friendly and customer service oriented
- You have strong written and verbal communication skills
- You enjoy problem-solving
- You enjoy higher levels of noise from music, customer and employee traffic
- You love working in a fast-paced environment
- You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- You can handle the heat of the kitchen – knife skills are a plus
- You're at least 18 years old
- A minimum of 1 year supervisory experience in a restaurant or retail environment preferred
- You're able to stand/walk for 8-9 hours or as needed
- You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
Potbelly Corporate is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.
We offer a competitive compensation package, including medical, dental and vision insurance, domestic partnership benefits, paid parental leave, FSA and HSA with employer contribution, commuter benefit program, retirement savings 401(k) with company match, employee assistance program, paid time off, discount program, flexible work schedule, and career growth opportunities.
Apply now to become a part of our dynamic team and help us deliver exceptional customer experiences
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