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Customer Service Ambassador

2 months ago

Brunswick, Maine, United States Portland Glass Full time

**About Portland Glass**

Portland Glass is a leading provider of glass services, renowned for its commitment to professionalism, work-life balance, and customer satisfaction. With over 70 years of experience in the New England market, we have established a reputation for excellence in quality control, workplace safety, and customer service.

**Job Summary**

We are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

**Key Responsibilities**

• Answering customer inquiries and resolving issues in a timely and professional manner

• Processing paperwork and generating sales

• Following up on estimates and quotes

• Scheduling installations and ensuring timely completion

• Maintaining accurate records and reports

• Collaborating with colleagues to achieve team goals and objectives

**Requirements**

• High school diploma or equivalent required

• 1-2 years of customer service experience in a similar industry

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively

• Strong problem-solving and analytical skills

• Proficiency in computer software and systems

**What We Offer**

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

**If You're the Right Fit**

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with a strong work ethic and a commitment to excellence, we encourage you to apply for this exciting opportunity.