Customer Experience Coordinator
4 days ago
Marcum Search is actively partnering with a reputable client in the Cleveland area to find talented Customer Service Specialists. This company boasts a long-standing history and commitment to growth, offering an exceptional work environment where employee value and appreciation are deeply ingrained in the company culture.
Key Responsibilities- Respond promptly and professionally to customer inquiries via phone, email, and other communication channels, ensuring swift resolution and high customer satisfaction.
- Collaborate closely with sales, logistics, and production teams to ensure timely order fulfillment and delivery.
- Maintain accurate records of customer interactions, transactions, and inquiries using our CRM system.
- Monitor and manage customer accounts, including processing returns, exchanges, and credits as necessary.
- High school diploma or equivalent required.
- Proven experience in customer service or related roles, preferably in a manufacturing or distribution environment.
- Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
- Strong problem-solving abilities and the ability to remain calm under pressure.
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, along with opportunities for growth and professional development.
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Customer Experience Associate
4 weeks ago
Richmond Heights, Ohio, United States Planet Fitness Inc. Full timePlanet Fitness CareersAre you someone who thrives in a fast-paced, dynamic work environment? Do you have a passion for delivering exceptional customer experiences?We take pride in creating a culture that truly cares about our people. As a Team Member at Planet Fitness, you'll be responsible for providing top-notch service to our members, prospective members,...
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Guest Experience Coordinator
7 days ago
Mayfield Heights, Ohio, United States KREATE STUDIO LLC Full timeWe are seeking a highly skilled Guest Experience Coordinator to join our team at Kreate Studio for Hair, Beauty and Well Being. As the face of our salon, you will be responsible for ensuring exceptional customer service, supporting stylists, and maintaining a clean and inviting atmosphere.Key Responsibilities:Establish strong relationships with guests...
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Customer Service Representative
7 days ago
Richmond Heights, Ohio, United States RemX Full timeJob OverviewWe are seeking a highly motivated Customer Service Representative to join our team at RemX. This role will involve handling high volumes of inbound calls and emails from customers, providing assistance with order status, tracking information, and product inquiries.Key Responsibilities:Field customer inquiries via phone and emailComplete order...
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Client Experience Associate
4 days ago
Richmond Heights, Ohio, United States CBIZ Full timeClient Experience RoleCBIZ seeks a Client Experience Associate to deliver outstanding customer service and satisfaction in the Cleveland area. This individual will build relationships with internal and external customers and ensure a seamless experience with our company and department.About CBIZCBIZ is a well-established company with a strong commitment to...
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Customer Experience Specialist
7 days ago
Broadview Heights, Ohio, United States THF Sports Ent - X-Golf Full timeOpportunity OverviewX-Golf Broadview Hts is seeking a skilled Hospitality Professional to join our team and contribute to delivering an exceptional customer experience. In this role, you will have the opportunity to work in a fast-paced and dynamic environment that offers a unique indoor golf experience to customers. We are looking for individuals who are...
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Fitness Experience Ambassador
4 weeks ago
Richmond Heights, Ohio, United States Planet Fitness Inc. Full timeDiscover a rewarding career at Planet Fitness Inc. as a Member Services Representative. We're seeking motivated and enthusiastic individuals to join our team in creating an exceptional member experience.About UsWe are the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,000 locations across the...
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Customer Experience Ambassador
2 weeks ago
Middleburg Heights, Ohio, United States DISH Full timeCompany OverviewDISH is a leading provider of connectivity solutions, reimagining the future of communication. With over 40 years of experience, we've been driving innovation and growth in the industry.We're a diverse team of experts dedicated to delivering exceptional customer experiences. Our mission is to simplify lives and empower individuals through...
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Customer Experience Associate
3 days ago
Garfield Heights, Ohio, United States Terrasana Full timeJob OverviewAt Terrasana Dispensary, we pride ourselves on delivering exceptional patient care through our knowledgeable and compassionate staff. As a Medical Cannabis Specialist, you will play a vital role in ensuring our patients have access to the best products and services available.Responsibilities:Develop strong relationships with patients by actively...
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Resort Experience Coordinator
3 days ago
Champion Heights, Ohio, United States Vail Resorts Full timeOverviewVail Resorts offers an exceptional work environment, with opportunities to build a lifelong career in the hospitality industry. As a leader in mountain resort operations, we strive to deliver legendary guest experiences.About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Indoor Activities Attendant....
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Team Experience Coordinator
4 weeks ago
Mayfield Heights, Ohio, United States Chick-fil-A Mayfield Heights Full timeOur MissionAs a Customer Service Manager at Chick-fil-A Mayfield Heights, you'll be part of a team that's passionate about providing exceptional experiences for our guests. We're committed to fostering a culture of care and influence, where every team member feels valued and empowered to make a difference.
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Customer Experience Delivery Specialist
2 weeks ago
Warrensville Heights, Ohio, United States Carvana Full timeUnparalleled Customer ServiceWe're seeking highly motivated individuals with at least 2 years of customer-facing experience to join our dynamic team as a Customer Experience Delivery Specialist.Salary: $18/hour, with opportunities to increase by $0.50 every 3 months based on performance.About the RoleThis is an exciting opportunity to deliver exceptional...
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Behavioral Health Services Coordinator
4 weeks ago
Richmond Heights, Ohio, United States SSM Health Full timeAbout SSM HealthAt SSM Health, we believe that the healing power of presence begins with compassionate people like you. Our mission as a faith-based organization calls us to care for the most vulnerable in our community.Salary and BenefitsThe estimated annual salary for this position is $54,000+ based on location and experience. In addition to competitive...
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Retail Customer Experience Specialist
2 days ago
Maple Heights, Ohio, United States Family Dollar Full timeJob Description:We are seeking a skilled and results-driven Retail Sales Associate to join our Family Dollar team. As a vital member of our retail staff, you will contribute to driving sales growth, achieving operational efficiency, and delivering exceptional customer experiences.Key Responsibilities:• Engage with customers to understand their needs and...
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Customer Service Representative
3 days ago
Richmond Heights, Ohio, United States RemX Full timeWe are seeking a highly skilled Customer Service Representative to join our team at RemX. As a key member of our call center operations, you will be responsible for providing exceptional customer service to clients via phone and email.About the JobThis is a contract-to-hire opportunity with competitive pay of $20/hour and benefits including health insurance...
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Customer Service Representative
7 days ago
Richmond Heights, Ohio, United States Meijer Full timeAbout the JobWe are looking for a Customer Service Representative to join our team in Richmond Heights, OH. As a Customer Service Representative, you will be responsible for providing customers with exceptional product knowledge, efficient service, and a friendly attitude.Key ResponsibilitiesProvide customers with a positive experience by answering their...
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Clinical Nurse Specialist
3 weeks ago
Richmond Heights, Ohio, United States SSM Health Full timeCompelling Opportunity for a Clinical NurseWe are seeking a skilled Clinical Nurse to join our team in Cardiology at SSM Health.Job Summary:This is an exciting opportunity for a dedicated nursing professional to provide exceptional patient care in an outpatient clinic setting.About the Role:Implement and monitor patient care plans, ensuring seamless...
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Customer Service Delivery Experience Specialist
4 weeks ago
Warrensville Heights, Ohio, United States Carvana Full timeRole OverviewWe are seeking a skilled Customer Service Delivery Advocate to join our team. As a key member, you will be responsible for delivering exceptional customer experiences in the field. This involves representing our dynamic brand in various ways and providing seamless car-delivery experiences to our customers.
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Cardiac Rehab Coordinator
2 weeks ago
Richmond Heights, Ohio, United States SSM Health Full timeAbout the RoleWe are seeking an experienced Cardiac Rehab Coordinator to join our team at SSM Health. This is a full-time position with a competitive salary and comprehensive benefits package.Job SummaryThe Cardiac Rehab Coordinator will be responsible for providing patient education and implementing treatment plans in an outpatient clinic environment. This...
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Care Coordinator RN
4 weeks ago
Richmond Heights, Ohio, United States SSM Health Full timeJob Summary:We are seeking a highly skilled Registered Nurse to join our team as a Care Coordinator RN in our Outpatient Cardiac Rehab department. As a key member of our team, you will be responsible for coordinating patient care plans, implementing treatment protocols, and providing direct nursing care.About the Role:This is a full-time, day shift position...
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Cardiac Rehabilitation Nurse Coordinator
2 weeks ago
Richmond Heights, Ohio, United States SSM Health Full timeJob OverviewWe are seeking an experienced Cardiac Rehabilitation Nurse Coordinator to join our team at SSM Health.ResponsibilitiesDevelop and implement individualized treatment plans for patients with cardiovascular disease.Collaborate with healthcare professionals to provide comprehensive care and support services.Assess patient needs and develop discharge...