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Poolside Service Attendant

2 months ago

Aspen Colorado, United States Hotel Jerome Full time
Job Overview

The Poolside Service Attendant plays a crucial role in our hospitality team, ensuring that every guest feels welcomed and valued as they enjoy our pool facilities.

Key Responsibilities
  • Warm Welcome: Greet guests with a friendly demeanor, making eye contact and offering a genuine smile.
  • Facility Introduction: Familiarize first-time visitors with our amenities and services available in the pool area.
  • Food & Beverage Service: Deliver exceptional service by providing food and drink to guests lounging by the pool and in private cabanas.
  • Menu Presentation: Clearly explain menu items and beverage options to assist guests in their selections.
  • Order Management: Accurately take and input food and beverage orders into the POS system.
  • Timely Service: Ensure prompt delivery of food and drinks while maintaining cleanliness in the pool area.
  • Liaison Role: Act as a communication bridge between guests, management, service staff, and the kitchen.
  • Professionalism: Maintain a high level of professionalism and attentiveness throughout the guest experience.
  • Side Work: Perform necessary side duties and provide poolside amenities to enhance guest comfort.
  • Health & Safety: Contribute to maintaining safety and sanitation standards for a healthy environment.