Assistant General Manager

4 weeks ago


Waco, Texas, United States Crunch Fitness Full time

Job Title: Assistant General Manager

Job Summary:

The Assistant General Manager is a key member of our leadership team, responsible for assisting the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness at Crunch Fitness - Undefeated Tribe.

Responsibilities:

  • Assist in recruiting, hiring, training, and developing a high-performing staff to maintain proper staffing levels.
  • Monitor and scorecard performance of the staff to meet or exceed expected KPI standards.
  • Lead by example by delivering personal and team performance targets.
  • Manage team member performance standards, with ongoing development, training, and coaching.
  • Impact member retention by delivering the "Wow 10-Member Experience".
  • Assist and support the General Manager in areas such as scheduling, labor management, member service resolution, and lead generation.

Requirements:

  • 2 years of fitness facility and/or customer service-oriented management experience.
  • Experience executing objectives quickly and effectively, including achieving KPIs.
  • CPR/AED certification required.
  • Understanding of labor control, optional staffing levels, and overtime controls.
  • Ability to maintain high standards at the gym.
  • Clear communication skills, demonstrating confidence.

Benefits:

  • Salaried Flexible PTO.
  • Paid Holidays.
  • Subsidized health insurance coverage for full-time positions.
  • Employer-paid Basic Life and AD&D.
  • Free gym membership.
  • 10 days sabbatical after 5 years of employment.

Equal Opportunity Employer: UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.



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