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Loss Prevention Agent

2 months ago

New York, New York, United States Uniqlo Co., Ltd. Full time
Job Title: Loss Prevention Agent - SOHO

As a Loss Prevention Agent at Uniqlo Co., Ltd., you will play a critical role in delivering on our commitment to be in stock for our guests. You will be responsible for creating a safe work environment and reducing inventory shortages.

Key Responsibilities:
  • Train store team members on loss prevention and safety policies, procedures, and standards.
  • Assist store and loss prevention management with investigations of internal and external customers.
  • Patrol the store and post in designated areas as directed by the Loss Prevention Manager.
  • Identify shortage risks and service all customers in accordance with company standards.
  • Prepare incident reports for safety, injury, accidents, theft, cash handling, and shortage.
  • Identify safety or loss risks and notify store and loss prevention management to prevent accidents.
  • Support loss prevention management with audits and inventory counts.
  • Ensure full confidentiality at all times.
Qualifications:
  • Basic knowledge of computer applications, including Security Software, CCTV equipment, Excel, Word, and PowerPoint.
  • Strong verbal and written communication skills.
  • Knowledgeable of federal, state, and local law.
  • Knowledgeable of surveillance/security equipment and installations.
  • Ability to travel to stores within assigned area.
  • Must be able to work for extended periods of standing or walking the sales floor as required.
Physical Requirements:
  • Ability to effectively communicate with customers and store personnel.
  • Ability to calculate figures and amounts such as discounts and percentages.
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand for long periods of time, read computer terminals, push, pull, or move objects of at least 50 lbs.
  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
Schedule Requirements:
  • Ability to work a flexible schedule that meets the business needs, including nights, evenings, and weekends.