Retail Cashier Position
1 week ago
Westlake Ace Hardware, a division of Ace Hardware Corporation, is a prominent player in the hardware retail sector across the United States. With a legacy spanning over a century, we operate a network of over 150 community-focused stores nationwide. Our commitment to excellence is reflected in our Core Values:
Service, Passion, Respect, Integrity, Teamwork, and Excellence
Job Overview
The Cashier plays a vital role in managing transactions related to the sale and return of products.
Key Responsibilities
Responsibilities include, but are not limited to:
Customer Engagement
- Represent Westlake Ace Hardware positively at all times.
- Welcome customers as they enter and exit the store, acknowledging them by name when possible.
- Maintain a friendly and approachable demeanor while assisting customers and collaborating with team members.
- Efficiently manage customer checkout lines to ensure quick service.
- Promptly and courteously respond to phone calls and pages.
- Report any issues requiring management intervention.
- Continuously enhance product knowledge to assist customers effectively.
- Support in pricing, stocking, and bagging merchandise.
- Adhere to all procedures for cash register transactions.
- Responsible for the accurate balancing of the cash drawer.
- Implement any Store Support Center programs or promotions at the registers.
- Participate in team meetings and training sessions.
- Ensure the checkout areas and entrance are tidy and well-organized.
- Assist in maintaining stocked and organized impulse counters.
- Keep promotional materials readily available in shopping carts.
- Ensure that necessary forms and supplies are always stocked.
- Contribute to the aesthetic presentation of the front end in line with Store Support Center guidelines.
- Request cart pickups as needed.
- Notify management when returns need to be processed.
- Perform additional duties as assigned.
Exhibit and integrate our Core Values in daily interactions:
- SERVICE - Deliver exceptional service to customers and colleagues.
- PASSION - Demonstrate enthusiasm for our work and our community.
- RESPECT - Foster an inclusive environment that values diversity.
- INTEGRITY - Uphold ethical standards in all actions.
- TEAMWORK - Collaborate effectively to achieve shared goals.
- EXCELLENCE - Strive for continuous improvement in all tasks.
- High School diploma or GED equivalent.
- Previous cashier or customer service experience is preferred.
- Ability to stand, walk, lift (up to 25 lbs), and climb as needed.
Hourly wage ranges from $12.00 to $14.00.
Equal Opportunity Employer
Westlake Ace Hardware is dedicated to promoting equal employment opportunities and values diversity in the workplace.
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