Hospital Front Desk Coordinator

6 days ago


Presque Isle, Maine, United States Hospital Jobs Full time

About the Role As a Hospital Front Desk Receptionist, you'll be the first point of contact for patients, visitors, and healthcare providers. Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital. Key Responsibilities \u2022 Patient Registration: Greet patients and visitors, verify their information, and register them for appointments or admissions. \u2022 Appointment Scheduling: Schedule appointments for patients, ensuring accurate and efficient scheduling. \u2022 Telephone Management: Answer and direct phone calls, providing information and assistance to callers. \u2022 General Office Duties: Perform administrative tasks such as filing, photocopying, and data entry. \u2022 Customer Service: Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner. \u2022 Medical Records Management: Maintain accurate and confidential patient medical records. Qualifications \u2022 High school diploma or equivalent \u2022 Strong customer service skills \u2022 Excellent communication and interpersonal skills \u2022 Ability to multitask and prioritize tasks \u2022 Experience in a healthcare setting is preferred but not required Benefits \u2022 Competitive salary and benefits package \u2022 Opportunities for professional development \u2022 Stable employment in a growing industry \u2022 Rewarding work environment


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