Ambulatory Nurse Care Coordinator Specialist

4 weeks ago


Glen Ellyn, Illinois, United States Northwestern Memorial Healthcare Full time
About the Role

The Ambulatory Nurse Care Coordinator is a vital member of our healthcare team, responsible for providing exceptional patient care support services and ensuring high-quality care through education and robust care management coordination services.

Key Responsibilities
  • Serves as a patient advocate in an ambulatory setting, assisting patients in navigating across various care settings.
  • Reviews patient records, registries, reports, or other encounter or claims data to identify patients who may require care coordination.
  • Assesses, documents, and addresses clinical, psychosocial, or financial barriers to effective patient care.
  • Consults with multidisciplinary teams as appropriate to develop, implement, and evaluate care for patients and families specific to the area of expertise.
  • Provides effective triage care using in-depth clinical knowledge and skills in the area of expertise.
  • Ensures timely continuity of care by proactively outreaching to patients post-discharge, managing referrals, facilitating transitions of care, and coordinating community resources.
  • Collaborates across the continuum with patients' care team members.
  • Manages high-risk patient cases to minimize readmission rates and reduce the cost of care.
  • Develops care plans that address patients' overall health, including health goals that align with patients' choices and values.
Requirements
  • Current license as a Registered Nurse - State of Illinois Professional Nurse.
  • Bachelor of Nursing Degree (BSN) with three to five years of relevant clinical experience or BSN required within two years of hire.
  • Three years of experience (five years preferred) working with chronic conditions, evidence-based medicine, care coordination, care management, and psychosocial and behavioral factors affecting health outcomes.
  • Willingness to travel (some travel may be required).
Preferred Qualifications
  • Three years of experience in Care Management or Care Coordination.
  • Case Management certification preferred or willingness to complete upon meeting eligibility criteria.
  • Experience with ambulatory operations and ambulatory nursing care.
  • Experience with process improvement.
About Northwestern Medicine

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.


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