Customer Repair Solutions Specialist

3 weeks ago


Edison, New Jersey, United States C&C Lift Truck Inc Full time

C&C Lift Truck Inc is a dynamic forklift dealership searching for a talented Service Writer to lead our service operations. With an estimated annual salary of $50,000-$65,000, this role presents an excellent opportunity for growth and development.

The ideal candidate will oversee all aspects of customer repair quotes, assign jobs to technicians, and manage their daily schedules. Strong organizational skills are crucial for maintaining accurate records and ensuring seamless workflow.

Key responsibilities include:

  • Developing repair quotes, acquiring correct parts pricing, and allocating labor time
  • Coordinating with technicians on job assignments and scheduling
  • Maintaining accurate records for customer invoicing
  • Reviewing and submitting technician payroll information

Additionally, the successful candidate will possess:

  • A high school diploma or equivalent
  • An automotive background and proven experience as a Service Writer (preferred)
  • 1-2 years' experience in a shop or service environment
  • Geographic understanding of New York, New Jersey, and Pennsylvania
  • Proficient in Microsoft Suite (Word, Excel, Outlook)
  • Ability to work independently and prioritize tasks effectively

Benefits include eligibility for overtime, paid holidays after six months, 1 week PTO time after 6 months, optional medical and dental benefits, and an optional 401(k) plan.



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