Automotive Repair Specialist

5 days ago


Edison, New Jersey, United States Pop-Up Talent Full time
Automotive Repair Specialist

Location: Edison, NJ 08837

Job Overview

We are seeking an experienced Automotive Repair Specialist to join our team at Pop-Up Talent. As a key member of our service operations team, you will be responsible for creating customer repair quotes, requesting parts pricing, and determining labor time.

About the Role:

  • Creates all customer repair quotes, requests parts pricing, determining labor time, writing quotes
  • Interfaces with customers on quoted repairs and answers any questions
  • Maintains an inventory of all customer repairs awaiting approval
  • Follows up with customers that have not signed off on quoted repairs
  • Handles incoming service calls via phone and email
  • Provides real-time updates to customers on expected service dates ETAs on returns, etc.

Responsibilities:

  • Schedules service vehicle repairs and PMs, coordinating with technicians.
  • Regularly promotes and sells service products to customers, generating increased revenue.
  • Produces both verbal and written quotes of repairs to be completed.
  • Bills workorders.

Requirements:

  • High School Diploma or equivalent
  • Automotive background and proven experience as a Service Writer (preferred)
  • 1+ years' experience in a shop or service environment
  • Geographic understanding of New York, New Jersey, and Pennsylvania is a must
  • Proficient in Microsoft Suite (Word, Excel, Outlook)

Estimated Salary: $45,000 - $60,000 per year

Benefits:

  • Eligibility for overtime with management approval
  • Paid holidays after six months of employment
  • 1 week PTO time after 6 months of employment
  • Optional Medical & Dental Benefits
  • Optional 401(k) plan – quarterly based enrollment


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