Mortgage Call Center Specialist
2 weeks ago
We are seeking a highly skilled Mortgage Call Center Representative to join our team at CornerStone Staffing. As a Mortgage Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and concerns, and working effectively with customers who have varying degrees of product and technical proficiency.
Key Responsibilities:- Provide customer support to customers mainly through written correspondence and phone if necessary
- Handle and resolve customer inquiries/concerns
- Respond to all customers within assigned service levels and take ownership of resolving customer issues
- Consult with Escalation Specialists and Customer Service Representatives on non-complex issues to learn through experience
- May provide guidance and/or mentoring to less experienced customer service associates within department
- Assist with special projects and other duties as assigned
- 1+ years of Customer Service experience
- 1+ years of Mortgage Servicing experience
- Experience working in MSP preferred
- Excellent communications and interpersonal skills
- Proficient in Microsoft Office
- Excellent problem solving skills
- Excellent written and verbal communication skills
- Provide quality interactions with internal and external sources
- Excellent customer service
- Strong analytical and organizational skills
- Ability to execute and prioritize multiple tasks
- Background check
- Soft credit check
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Mortgage Call Center Specialist
5 days ago
Fort Worth, Texas, United States CornerStone Staffing Full timeMortgage Call Center Representative Job DescriptionWe are seeking a highly skilled Mortgage Call Center Representative to join our team at CornerStone Staffing. As a Mortgage Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and concerns, and working effectively with...
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Mortgage Call Center Specialist
3 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timeMortgage Call Center Representative Job DescriptionWe are seeking a highly skilled and experienced Mortgage Call Center Representative to join our team at CornerStone Staffing. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving customer inquiries and concerns, and working...
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Mortgage Servicing Specialist
5 days ago
Fort Worth, Texas, United States Collabera Full timeJob Title: Mortgage Servicing SpecialistWe are seeking a highly organized and detail-oriented Mortgage Servicing Specialist to join our team at Collabera. As a Mortgage Servicing Specialist, you will be responsible for extracting and sorting mortgage document packages into collateral and non-collateral files daily, preparing documents for scanning by...
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Mortgage Servicing Specialist
5 days ago
Fort Worth, Texas, United States Randstad Full timeMortgage Servicing Specialist OpportunityWe are seeking a detail-oriented and organized Mortgage Servicing Specialist to join our team at Randstad. As a Mortgage Servicing Specialist, you will be responsible for performing various production and support functions, including receiving, reconciliation, tracking, imaging, and retrieval of mortgage documents and...
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Mortgage Loan Specialist
2 days ago
Fort Worth, Texas, United States PennyMac Full timeAbout the RolePennymac is seeking a highly skilled Mortgage Loan Specialist to join our team. As a key member of our mortgage servicing division, you will play a critical role in helping customers resolve delinquency issues and work towards a permanent solution.Key ResponsibilitiesEffectively service early stage delinquent loans by utilizing collection...
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Mortgage Documentation Specialist
4 weeks ago
Fort Worth, Texas, United States Dexian Full timeAbout the RoleDexian is seeking a highly organized and detail-oriented Mortgage Documentation Specialist to join our team. As a key member of our mortgage finance department, you will be responsible for managing documentation and processing of collateral for a moderate to complex portfolio of loans.Key ResponsibilitiesCollateral Management: Log in the...
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Mortgage Documentation Specialist
3 weeks ago
Fort Worth, Texas, United States Dexian Full timeJob SummaryDexian is seeking a skilled Mortgage Documentation Specialist to join our team. As a key member of our financial services team, you will be responsible for managing documentation and processing of collateral for a moderate to complex portfolio of loans.Key ResponsibilitiesLog in the receipt of, perform audit, manage inventory and process shipment...
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Mortgage Servicing Specialist
1 month ago
Fort Worth, Texas, United States PennyMac Full timeAbout the RolePennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Key ResponsibilitiesEffectively service early stage delinquent loans by utilizing collection...
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Mortgage Servicing Litigation Supervisor
3 weeks ago
Fort Worth, Texas, United States PennyMac Full timeAbout the RolePennymac, a leading specialty financial services firm, is seeking a highly skilled Servicing Litigation Risk Supervisor to join our team. As a key member of our mortgage servicing division, you will play a critical role in managing key metrics related to servicing litigation, including but not limited to, contested matters, title matters, and...
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Mortgage Customer Service Representative
3 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timeAbout the RoleWe are seeking a highly skilled Mortgage Customer Service Representative to join our team at CornerStone Staffing. As a Mortgage Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key...
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Mortgage Loan Processor
2 weeks ago
Fort Worth, Texas, United States ICSI. Full timeJob SummaryWe are seeking a highly skilled Mortgage Loan Processor to join our team at ICSI. As a key member of our Mortgage Department, you will be responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate.Key ResponsibilitiesPrepare pre-closing Loan Quality Initiative requirements, credit analysis, and...
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Mortgage Document Imaging Specialist
2 weeks ago
Fort Worth, Texas, United States Collabera Full timeMortgage Document Imaging Clerk Job DescriptionCollabera is seeking a detail-oriented Mortgage Document Imaging Clerk to join our team. As a Mortgage Document Imaging Clerk, you will be responsible for sorting and preparing mortgage documents into collateral and non-collateral files, removing staples and sticky notes for scanning.Key Responsibilities:Sort...
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Mortgage Document Imaging Specialist
2 weeks ago
Fort Worth, Texas, United States Collabera Full timeMortgage Document Imaging Clerk Job DescriptionWe are seeking a detail-oriented and organized Mortgage Document Imaging Clerk to join our team at Collabera. As a Mortgage Document Imaging Clerk, you will be responsible for sorting and preparing mortgage documents into collateral and non-collateral files, removing staples and sticky notes for scanning.Key...
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Mortgage Loan Processor
3 weeks ago
Fort Worth, Texas, United States ICSI Full timeJob Title: Mortgage Loan ProcessorJob Type: W2 ContractJob Duration: 3-4 monthsJob Location: Fort Worth, TX (on-site)Job SummaryWe are seeking a highly skilled Mortgage Loan Processor to join our team at ICSI. As a Mortgage Loan Processor, you will be responsible for creating new mortgage loans and processing applications for purchase or refinance of real...
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Mortgage Loan Processor
3 weeks ago
Fort Worth, Texas, United States ICSI Full time{"Job Title": "Mortgage Loan Processor", "Job Type": "W2 Contract", "Job Duration": "3-4 months", "Job Location": "Fort Worth, TX", "Description": "Job Purpose: As a Mortgage Loan Processor at ICSI, you will be responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate. Key Responsibilities: Prepare...
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Mortgage Loan Processor
2 days ago
Fort Worth, Texas, United States ICSI Full timeJob Title: Mortgage Loan ProcessorJob Type: W2 ContractJob Duration: 3-4 monthsJob Location: Fort Worth, TX (100% on-site)Job PurposeAs a Mortgage Loan Processor, you will be responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union.Key ResponsibilitiesPrepare...
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Call Center Specialist
1 month ago
Fort Worth, Texas, United States EECU Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at EECU. As a key member of our call center team, you will be responsible for providing exceptional customer service to our members, resolving issues, and answering questions in a timely and professional manner.Key ResponsibilitiesProvide excellent...
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Mortgage Loan Processor
5 days ago
Fort Worth, Texas, United States NESCO Inc Full timeJob SummaryWe are seeking a highly skilled Mortgage Loan Processor to join our team at Nesco Resource. As a Mortgage Loan Processor, you will be responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union.Key ResponsibilitiesPrepare pre-closing Loan Quality Initiative...
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Mortgage Loan Processor
2 weeks ago
Fort Worth, Texas, United States NESCO Inc Full timeJob SummaryWe are seeking a highly skilled Mortgage Loan Processor to join our team at Nesco Resource. As a Mortgage Loan Processor, you will be responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union.Key ResponsibilitiesPrepare pre-closing Loan Quality Initiative...
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Medical Call Center Specialist
1 month ago
Fort Worth, Texas, United States CornerStone Staffing Full time**Job Summary**CornerStone Staffing is seeking a highly skilled and bilingual individual to join our team as a Medical Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their patients.**Key Responsibilities:**Provide accurate and timely responses to customer...