Front Desk Representative
2 weeks ago
We are seeking a highly motivated and people-oriented individual to join our team as a Front Desk Agent. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring a warm and welcoming atmosphere for our guests.
Key Responsibilities:- Provide exceptional customer service and respond to guest inquiries in a timely and professional manner.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Process payments, handle guest complaints, and resolve issues in a fair and efficient manner.
- Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.
- Stay up-to-date on hotel policies, procedures, and services to provide accurate information to guests.
- High school diploma or equivalent required; some college or hospitality experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to maintain confidentiality and handle sensitive guest information.
Why Work with Us?
At Davidson Hospitality Group, we value our employees and offer a range of benefits, including competitive pay, comprehensive training, and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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