Insurance Industry Business Solutions Coordinator

7 days ago


Downers Grove, Illinois, United States Employment Process Group Full time

Agency Services Coordinator Role Summary

We are seeking a highly organized and detail-oriented Agency Services Coordinator to join our team at Employment Process Group. As an Agency Services Coordinator, you will play a critical role in the onboarding process and life cycle for new affiliates, ensuring a seamless experience for our partners.

Key Responsibilities:

  • Administer all aspects of the onboarding process and life cycle for new affiliates
  • Manage relationships with carriers and affiliates
  • Develop and maintain rapport with affiliates
  • Oversee carrier appointment submissions from end to end
  • Coordinate internally amongst our Agency Services team
  • Maintain a ready-to-sell status with all affiliates (licensing compliance and appointments)
  • Collaborate with other internal Operations Teams
  • Complete workload timely within SLAs
  • Define process improvements

Requirements:

  • 3 years recent directly relevant experience
  • Tech skills: Office 365, Outlook, Word, Excel, HubSpot (or similar)
  • Ability to manage and prioritize multiple tasks and deadlines effectively
  • Excellent verbal and written communication skills for coordinating between team members, departments, and external stakeholders
  • Experience in meeting deadlines and handling urgent requests
  • Strong work ethic, well-organized, and technology-savvy

If you are a motivated and detail-oriented professional looking for a challenging role, we encourage you to apply for this Agency Services Coordinator position at Employment Process Group.



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