Patient Services Coordinator

4 days ago


Concord, North Carolina, United States OrthoCarolina Full time
About OrthoCarolina

At OrthoCarolina, we're dedicated to making a positive impact on the lives of our patients and our community. Our team is passionate about delivering exceptional patient care and creating a supportive work environment that fosters growth and development.

Job Summary

We're seeking a highly organized and detail-oriented Patient Services Specialist to join our team at our OrthoCarolina Concord office location. As a key member of our patient services team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.

Key Responsibilities
  • Greet patients, prepare forms, and collect and verify patient information for timely and accurate processing of patient claims.
  • Prepare paperwork necessary for patient visits and answer incoming phone calls, directing calls and making appointments as needed.
  • Perform cashier duties, including posting charges, collecting co-payments/co-insurance, and balancing due amounts.
  • Follow established processes for release of medical information and FMLA/disability forms completion.
Requirements
  • High school graduate; associate's or bachelor's degree preferred.
  • Minimum one year of experience in a medical clinic setting; good customer and computer skills, and working knowledge of insurance.
  • Knowledge of medical terminology preferred.
Benefits

OrthoCarolina offers a comprehensive benefits package, including medical, dental, and vision insurance, health savings account, life insurance, and 401(k) retirement plan, among others.

Why Join OrthoCarolina?

At OrthoCarolina, we're committed to providing our employees with opportunities for career advancement, dedicated peer support, and continuing education. Our positive work environment and commitment to excellence make us a great place to work and grow.



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