Software Training and Support Specialist
6 days ago
We are seeking an experienced Software Training and Support Specialist to join our team at Government Tactical Solutions, LLC.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team. The successful applicant will be responsible for delivering software training and support to end-users in both CONUS and OCONUS locations.
Responsibilities- Deliver training sessions to end-users on custom software solutions, including suite of client applications, peripheral device management, and applicable policies and procedures.
- Work independently and within small teams to support various software and systems-related tasks.
- Instruct participants in one-on-one, small group, large group, virtual, and ad-hoc training sessions.
- Develop, organize, and deliver technical training and related materials in support of customers and/or company employees.
- 8 years of experience in Training and/or Information Technology.
- Experience in delivering software applications training to end-users in a classroom, one-on-one setting, or virtual environment.
- Excellent written, verbal, and interpersonal communication skills.
- Demonstrated initiative, sound judgment, effective decision-making.
- Proficiency with Microsoft 365 Productivity applications.
- Ability to travel up to 75% domestic and internationally.
We offer a competitive salary range of $90,000 - $120,000 per year, depending on experience. In addition to a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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