Assistant General Manager

1 day ago

SaintBrieuc, Bretagne, United States EDENS: Jobs Full time
Job Title: Assistant General Manager

EDENS, a leading developer of grocery-anchored shopping centers, is seeking an Assistant General Manager to join its team. As a key member of our operations team, you will play a critical role in driving operational success in the retail environment.

Job Summary:

The Assistant General Manager will support the General Manager in driving operational excellence, marketing, and event management. This role will contribute to the total asset value creation by working in partnership with the General Manager and other internal teams.

Key Responsibilities:
  • Create and lead engaging events in partnership with tenants, county leaders, and national organizations.
  • Strategize future sponsorship opportunities to support programming.
  • Develop partnerships and custom campaigns that leverage the EDENS environment.
  • Support delivery of day-to-day operational excellence in accordance with established metrics and standards.
  • Work in partnership with Building Services and Security teams/programs to ensure optimal performance, detail, and full compliance with Life Safety, Mechanical Infrastructure, and Environmental regulations.
  • Support execution of a capital management program defining a 5-10-year business plan.
  • Assist with Common Area Maintenance and Capital expense budgets/forecasts within approved parameters.
  • Create partnerships, implement plans, and drive and deliver on sales and dwell periods exceeding 60 minutes and beyond.
  • Become the voice of the shopper while delivering insights and trends related to the trade-area.
  • Champion the center's customer journey experience programming to standards excellence and develop a team culture of collaboration, entrepreneurship, and creativity.
  • Develop as an ambassador and representative of Mosaic District, supporting retailer engagement programs, local community/non-profit outreach, service providers partnerships.
  • Actively engage in business prospecting opportunities driving additional management income opportunities as well as deliver annual storage budgets working in collaboration with Accounting, Tenant Construction, Design, Media/Marketing, Development, and Leasing.
  • Establish and maintain industry relationships and be an active member of industry and local business associations and organizations.
  • Drive and source additional income and revenue in marketing and branding partnerships in alignment with overall Mosaic District strategy and vision.
Key Performance Indicators:
  • Driving Sales and Traffic
  • Deliver Annual Business Action Plan and Marketing Plans
  • CAM Budget Adherence
  • Operating Capital Management
  • Leading Additional Income - Storage Revenue - Advertising and Brand Venture opportunities
  • Plan, Prepare, and Execute Life Safety programs to ensure the safety of all
  • Supporting Utility and Recycling processes
CORE COMPETENCIES:
  • Drive for Results
  • Support delivery of day-to-day operational excellence in accordance with established metrics and standards.
  • Support execution of a capital management program defining a 5-10-year business plan.
  • Action-oriented, taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm, securing and deploying resources effectively and efficiently.
  • Plans to effectively optimize work processes and project management initiatives.
  • Ensures accountability of self to meet objectives and commitments.
  • Thoughtful Leadership
  • Builds strong customer relationships delivering customer-centric solutions.
  • Manages complexity to effectively solve problems while maintaining good and timely decisions that keep the business moving forward.
  • Balances and manages the interests of multiple stakeholders.
  • People Management effectively builds networks/partnerships inside and outside the organization and works collaboratively with others to meet shared objectives.
  • Effectively conveys and communicates a clear understanding of the unique needs of different audiences.
  • Self-attributes, demonstrates courage stepping up to address difficult issues and saying what needs to be said.
  • Gains confidence and trust of others through honesty, integrity, and authenticity.
  • Operates effectively even when things are not certain, or the way forward is not clear.
  • Demonstrates self-awareness while actively seeking new ways to grow and to be challenged.
  • Is a nimble learner through experimentation while possessing the ability to rebound from setbacks and adversity when facing difficult situations.
  • Situational adaptability in real-time to match the shifting demands of different situations effectively.
  • Business/Real Estate Knowledge/Experience, 2 to 5 years of progressive experience in shopping center/retail/property/hospitality management level roles.
  • Demonstrated knowledge and interest for real estate and/or retail development, leasing property management operations.
  • Possess or willing to seek professional designation (CPM, RPA, CSM or equivalent) & LEED Accreditation strongly preferred.
  • Strong skills in Microsoft Suite (Word and Excel primarily).
  • Experience with JD Edwards Enterprise.
  • Education, B.A. or B.S. degree or equivalent.

EDENS strives for excellence and our culture fosters autonomy, innovation, and collective power of our employees. We are an equal opportunity employer and welcome personalities that are committed, team players, full of positive energy, and ready to grow with a nationally known company.

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