Assistant General Manager

4 days ago

SaintBrieuc, Bretagne, United States Thompson Hospitality Full time

Job Title: Assistant General Manager

Job Summary:

Thompson Hospitality is seeking an experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in all facets of restaurant operations, including food preparation, customer service, and staff management.

Responsibilities:

  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

Requirements:

  • Good interpersonal skills.
  • Ability to communicate with staff effectively.
  • Lives in the solution, not the problem.
  • Constantly strives to improve working environment and conditions for staff.
  • Customer driven.
  • Cost management.
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions.
  • Knows how to implement solutions to problems, and knows when to ask for help.
  • Knows the importance of timeliness and follow up.
  • Ability to lift up to 35 pounds and stand for a normal shift, up to 8 hours.

Preferred Qualifications:

  • Alcohol Awareness.
  • VA Food Handlers Card.

Thompson Hospitality:

We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. We employ over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

  • Purpose.
  • People.
  • Performance.

Equal Employment Opportunity:

Thompson Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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