Office Specialist

2 days ago


Ponte Vedra Beach, Florida, United States Insight Global Full time
Job Title: Office Specialist

We are seeking an experienced Office Specialist to join our team in the Ponte Vedra area. This role will involve providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities:
  • Patient Registration: Ensure accurate and timely registration of patients, including verifying insurance and demographic information.
  • Check-in and Check-out: Efficiently manage the check-in and check-out process, ensuring a smooth experience for patients.
  • Scanning Documents: Maintain accurate and up-to-date patient records by scanning and filing documents.
  • Posting Charges and Payments: Accurately post charges and payments, ensuring accurate billing and revenue management.
  • Customer Service: Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Office Environment: Maintain a clean and organized office environment, adhering to safety and security protocols.
Requirements:
  • High School Diploma/GED: Required
  • 1-2 years' front desk experience: Preferred
  • Check-in experience, phone support, and verifying insurance: Essential
  • Comfortable in a high-volume office setting: Must be able to handle a fast-paced environment with over 100 patients per day.
  • Documentation and vaccinations: Must be willing to provide documentation or obtain vaccinations, including Hep B, Covid, TB, Varicella, Flu, and MMR.
Preferred Qualifications:
  • Associate's degree or higher: Highly preferred
  • EPIC experience: Highly preferred
  • Medical environment experience: Preferred

Insight Global offers a comprehensive benefit package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.


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