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Receptionist - Customer Service Specialist

1 month ago

Spring Hills, Texas, United States Next Generation Orthopedic and Spine Institute Full time
Job OverviewWe are seeking a highly skilled and friendly Receptionist - Customer Service Specialist to join our team at Next Generation Orthopedic and Spine Institute. This role is ideal for individuals who possess excellent communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Responsibilities
  • Schedule Management: Monitor clinic operations and activities, ensuring seamless coordination with housekeeping staff to maintain room availability.
  • Guest Support: Assist guests with check-in and check-out processes, issue room keys, and process payments efficiently.
  • Communication: Maintain open lines of communication with guests, responding to inquiries, and resolving issues promptly and professionally.
  • Documentation: Accurately complete paperwork and maintain accurate records.

Requirements
  • Candidate Profile: Friendly, outgoing personality with excellent verbal and written communication skills.
  • Linguistic Skills: Proficient in English, Spanish; knowledge of other languages is an asset.
  • Technical Skills: Proficient in computer systems and software applications.
  • Problem-Solving: Ability to resolve issues with a customer-focused orientation.

Benefits
  • Compensation Package: Competitive salary range ($45,000 - $60,000 per year), commensurate with experience.
  • Work-Life Balance: Flexible scheduling to ensure a healthy work-life balance.
  • Career Advancement Opportunities: Opportunities for growth and professional development within the company.