Service Quality Assurance Specialist

2 days ago


Spring Hills, Texas, United States Woodforest Bank Full time
Job Summary

We are seeking a Service Quality Assurance Specialist to join our team at Woodforest Bank. As a key member of our contact center, this role is responsible for driving quality and service excellence through coaching, training, and feedback. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a customer-centric approach.

Responsibilities
* Conduct regular quality audits to evaluate team performance and identify areas for improvement.
* Develop and implement training programs to enhance employee skills and knowledge.
* Collaborate with cross-functional teams to drive business goals and objectives, meeting or exceeding performance expectations.
* Analyze data to identify trends and areas for improvement, making recommendations to senior leadership to optimize business outcomes.

Salary: The salary range for this role is $60,000 - $80,000 per year.

Requirements
* 2+ years of experience in a contact center or similar customer service environment required.
* Strong analytical mindset, excellent communication and problem-solving abilities, and a customer-centric approach.

  • Spring Hills, Texas, United States Signorelli Company Full time

    Job OverviewFirst America Homes, a subsidiary of The Signorelli Company, is seeking a skilled Residential Construction Quality Assurance Specialist to join their team in Texas. This role plays a vital part in ensuring the quality of new homes, from pre-drywall stages to completion.


  • Spring Hills, Texas, United States Cellipont Bioservices Full time

    Job OverviewThe Quality Assurance Manager for Cellular Therapy will be responsible for overseeing the quality assurance activities of our cellular therapy manufacturing operations.This includes ensuring compliance with Good Manufacturing Practices (GMPs) and regulatory requirements, as well as managing relationships with clients and...


  • Spring Hills, Texas, United States Memorial Hermann Health System Full time

    **About Memorial Hermann Health System**At Memorial Hermann, we are dedicated to delivering exceptional care and creating unforgettable experiences for every member of our community. We strive to make a positive impact on the lives of our patients, employees, and caregivers.**Salary:** $63,000 - $83,000 per year**Job Summary**This role involves performing...

  • Imaging Specialist

    2 weeks ago


    Spring Hills, Texas, United States Memorial Hermann Health System Full time

    Job Title: Imaging SpecialistWe are seeking an experienced Computed Tomography (CT) technologist to join our team at Memorial Hermann Health System in Spring, Texas. As a CT technologist, you will be responsible for performing high-quality CT scans to aid in the diagnosis and treatment of patients.About the RolePerform CT scans on patients, preparing them...

  • Wound Care Specialist

    3 weeks ago


    Spring Hills, Texas, United States Regency Integrated Health Services Full time

    Regency Integrated Health Services is seeking a dedicated Wound Care Specialist to join our team at The Woodlands Nursing and Rehabilitation Center in Spring, TX. As a key member of our healthcare team, you will play a vital role in providing high-quality patient care and promoting wound healing.About the RoleWe are looking for a skilled and compassionate...


  • Spring Hills, Texas, United States SP+ Full time

    Parking Experience SpecialistWe are seeking a skilled Parking Experience Specialist to join our team at SP+. As a key member of our customer service team, you will play a vital role in ensuring our customers have a seamless parking experience.About the RoleThe Parking Experience Specialist is responsible for providing exceptional customer service and...


  • Spring Hills, Texas, United States WoodJobs Full time

    Job SummarySoftware Systems Optimization SpecialistThe ideal candidate will have expertise in optimizing the performance and functionality of software systems, providing support and enhancing systems efficiency. This role requires a leading expert for software-related projects, with a strong understanding of software development and...


  • Spring Hills, Texas, United States Next Generation Orthopedic and Spine Institute Full time

    Job OverviewWe are seeking a highly skilled and friendly Receptionist - Customer Service Specialist to join our team at Next Generation Orthopedic and Spine Institute. This role is ideal for individuals who possess excellent communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced...


  • Spring Hills, Texas, United States Memorial Hermann Health System Full time

    Mammography Technologist Job DescriptionAt Memorial Hermann Health System, we are committed to delivering exceptional patient care and experiences. As a Mammography Technologist, you will play a crucial role in our team by performing diagnostic mammography procedures to detect abnormalities and assist in patient treatment.Job SummaryThis position ensures...


  • Spring Hills, Texas, United States Soleo Health Inc Full time

    Soleo Health Inc is a leading provider of infusion services, seeking a highly skilled Medical Infusion Specialist to join their team in The Woodlands, TX.About the RoleAs a Medical Infusion Specialist, you will be responsible for providing primary patient care, administering IVIG, and educating patients on proper infusion techniques. You will work closely...


  • Spring, Texas, United States Orangetheory Full time

    Job DescriptionAt Orangetheory, we're passionate about helping our members achieve their fitness goals. We're looking for a Sales and Service Specialist to join our team, who will be responsible for providing exceptional customer service to our members, promoting our membership programs, and ensuring a positive experience for all.We're committed to creating...


  • Spring, Texas, United States ABM Industries Full time

    **Job Overview**The ABM Industries is a leading provider of facility solutions. We are seeking a Cleaning Services Specialist to join our team.**Estimated Salary:** $35,000 - $45,000 per year**Job Description:**As a Cleaning Services Specialist, you will be responsible for providing cleaning and upkeep services to assigned areas. This includes cleaning and...


  • Spring Hills, Texas, United States Regency Integrated Health Services Full time

    Job Title: Skilled LVN NurseWe are seeking a skilled and compassionate Licensed Vocational Nurse to join our team at Regency Integrated Health Services in The Woodlands Nursing and Rehabilitation Center - Spring, TX.About the JobThis is a full-time position with a competitive salary range of $60,000 - $80,000 per year, depending on experience.Job...

  • Nurse Care Specialist

    2 weeks ago


    Spring Hills, Texas, United States Regency Integrated Health Services Full time

    Job OverviewWe are seeking a skilled Nurse Care Specialist to join our team at The Woodlands Nursing and Rehabilitation Center in Spring, TX.About the JobThis is a full-time position that requires providing routine daily nursing care and services to residents in accordance with their individualized care plans.ResponsibilitiesAssist residents with daily...


  • Spring, Texas, United States Domino's Corporate Full time

    Job DescriptionWe are looking for a skilled Courier Driver to join our team. As a Route Service Specialist, you will be responsible for delivering food to customers while providing exceptional customer service.Your key responsibilities will include:Driving safely and efficiently to deliver food to customersMaintaining a clean and organized vehicleProviding...


  • Spring Hills, Texas, United States Regency Integrated Health Services Full time

    Job Summary:The Treatment Nurse Specialist will provide exceptional care to prevent and promote healing of alterations in skin integrity for each resident, as determined by resident assessments and individual plans of care.Responsibilities:Communicate with DON/designee any alterations in skin integrity of each resident.Participate in training and...


  • Spring Hills, Texas, United States W3Global Inc. Full time

    Job OverviewAbout W3Global Inc.We are a distinguished law firm committed to delivering exceptional legal services and unwavering advocacy for our commercial property policyholder clients. With a legacy rooted in a passion for justice, our team of experienced attorneys brings a wealth of expertise in the first-party field of law. Whether navigating complex...


  • Spring Hills, Texas, United States Soleo Health Inc Full time

    Job OverviewSoleo Health Inc, a leading provider of infusion therapy services, is seeking a skilled Clinical Per Diem Infusion Nurse Specialist to join our team in The Woodlands, TX.Job SummaryWe are looking for an experienced and compassionate nurse with expertise in infusion therapy to provide high-quality patient care in a fast-paced ambulatory setting....


  • Spring Hills, Texas, United States Mavis Tire Supply Full time

    Job DescriptionWe are seeking a skilled Mechanic Specialist to join our team at Mavis Tire Supply in Conroe, TX. This is a full-time position that offers competitive pay and benefits.Responsibilities:Inspect and diagnose vehicle issuesPerform routine maintenance tasks such as oil changes and tire rotationsConduct state-mandated inspections and repairsProvide...


  • Spring Hills, Texas, United States KinderCare Education Full time

    Unlock a world of opportunities as an Early Childhood Education Specialist at KinderCare Learning Companies.About UsKinderCare is a pioneer in early childhood education, with over 2,000 research-backed programs across 40 states and the District of Columbia. Our mission is to provide high-quality child care that empowers families to thrive.About the RoleWe're...