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Parts Operations Manager

2 months ago

Houston, Texas, United States Equipment Depot Full time

Job Summary

The Parts Operations Manager will be responsible for coordinating the day-to-day parts business at the local level. This individual will work closely with the Parts Manager and Operations Manager to achieve business objectives by improving the skills, professionalism, and efficiencies within our parts operation.

Key Responsibilities

  • Promote the Equipment Depot vision and mission within the parts team.
  • Ensure that the parts team performs with a positive attitude and a great sense of urgency to exceed customer expectations.
  • Develop and implement short- and long-term strategic plans, objectives, and goals for the parts organization.
  • Handle customer requests, concerns, and complaints in a prompt and professional manner.
  • Complete performance reviews for the parts team.
  • Assist in the recruiting and development of the parts organization.

Requirements

  • Minimum High School Diploma or GED.
  • At least 2 years of previous parts experience.
  • Basic knowledge and ability with Microsoft Office products.
  • Well organized, good communication skills, team player, strong attention to detail.
  • Good customer communication skills.
  • Strong team focus.
  • Provide day-to-day leadership for the parts team.
  • Meet customer needs/expectations with a sense of urgency.
  • Communicate across all functional groups and geographical locations.