Community Standards Coordinator
2 weeks ago
Are you passionate about fostering a collaborative environment where service excellence is paramount? Do you seek a fulfilling career with an organization that prioritizes its workforce?
At CCMC, we specialize in community management, focusing on master-planned neighborhoods. Our mission is to cultivate a resident-focused atmosphere, guided by our core principles: Integrity, Respect, Service, and Community.
About the Community:
Daybreak features over 8,000 residences, with plans for more than 20,000 homes. This vibrant community is designed to offer residents a wealth of recreational and lifestyle opportunities. It has recently been recognized as the Master Planned Community of the Year and consistently ranks among the top-selling master-planned communities.
Key Responsibilities:
- Conducting regular inspections of the community to uphold the established standards and design criteria.
- Documenting, photographing, and recording any infractions.
- Issuing notices of violation with specific references to property upkeep and visual appeal.
- Collaborating closely with homeowners to address concerns and inquiries promptly.
- Acquiring a comprehensive understanding of governing documents.
- Educating residents about their responsibilities regarding the governing documents and design standards while fostering a positive community spirit.
- Responding to resident communications in a professional manner.
- Welcoming residents, guests, and vendors at the community office.
Qualifications:
- Associate's Degree.
- A minimum of two years' experience in a related role.
- Familiarity with the violation and penalty processes.
- Professional demeanor, adaptability, and strong time management skills, with a commitment to confidentiality.
- Self-driven, reliable, organized, and efficient, with excellent problem-solving abilities.
- Proficient in MS Office applications, including Outlook, Word, and Excel.
- Effective verbal and written communication skills, with a keen attention to detail.
- Strong telephone etiquette and a dedication to exceptional customer service.
- Ability to remain seated or standing for extended periods and participate in community events as needed.
- Possession of a valid driver's license and a personal vehicle with current liability insurance.
- Willingness to work occasional evenings for meetings.
- Successful completion of a pre-employment drug screening and background investigation.
Benefits Offered:
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- Wellness initiatives.
- Flexible Spending Accounts.
- 401k plan with company matching contributions.
- Paid time off for vacation, holidays, and volunteer activities.
- Company-sponsored Short-term Disability.
- Optional Long-term Disability coverage.
- Employee assistance programs.
- Optional Pet Insurance.
- Support for professional development.
- Most importantly, a dedicated team focused on your success.
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