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Asset Protection Specialist

2 months ago

Eden Prairie, Minnesota, United States Scheels Full time
About the Role

We are seeking a highly motivated and detail-oriented Asset Protection Specialist to join our team at Scheels. As an Asset Protection Specialist, you will play a critical role in maintaining a safe and secure environment for our employees and customers.

Key Responsibilities
  • Security and Risk Mitigation: Help identify and mitigate potential security risks to prevent losses and ensure a safe working environment.
  • Customer Service: Provide exceptional customer service by welcoming customers, assisting with directions, and ensuring a positive shopping experience.
  • Property Management: Examine and properly tag property being brought into the stores, including personal property, equipment, and firearms.
  • Facility Monitoring: Monitor facilities and parking areas on foot, direct traffic during special events, and enforce parking regulations.
  • Communication and Collaboration: Communicate with leadership regarding encounters and investigations, and collaborate with law enforcement and other local retailers to identify organized retail crime threats.
  • Cash Handling and Transfers: Assist leadership with cash handling and transfers, and observe customers and associates for potential acts of theft or fraud.
  • Surveillance and Investigation: Conduct surveillance in compliance with company ethical standards and apprehension guidelines, and monitor video via CCTV and conduct on-site interviews.
  • Knowledge and Training: Develop and maintain knowledge and use of CCTV surveillance equipment, and assist in monitoring store compliance with company policies and procedures.
Requirements
  • Customer Service: Treat co-workers, customers, and business partners with respect and professionalism, and consistently provide excellent customer service.
  • Culture: Approach daily tasks with energy and a sense of urgency, cultivate a deep desire to become a knowledge expert in your role, and show respect and appreciation for others and Scheels.
  • Servant Leadership: Demonstrate a genuine interest in helping others before yourself, and consistently show a willingness to listen, learn, and adapt to a changing work environment.
  • Teach-ability: Consistently demonstrate a willingness to learn, apply knowledge, and accept critical feedback, and be able to adapt to a changing work environment.
  • Dress Code: Meet Scheels' dress and grooming expectations to create a professional, clean, and welcoming environment for customers, co-workers, and business partners.
  • Efficiency: Demonstrate pride and ownership of your work, meet expected deadlines, and consistently strive for excellence in your role.
Education and Experience

We are seeking a candidate with a minimum of a high school diploma or general education degree (GED). Physical requirements include the ability to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Benefits

Scheels offers a comprehensive benefits package to its employees, including [insert benefits].