Client Relationship Specialist
2 weeks ago
At U.S. Bank, we're dedicated to helping our customers and businesses succeed. Our Client Relationship Consultants play a vital role in building strong relationships with our clients, providing them with expert guidance and support to achieve their financial goals. If you're passionate about delivering exceptional customer service and have a knack for building strong relationships, we want to hear from you
Job SummaryWe're seeking a highly motivated and customer-focused Client Relationship Consultant to join our team. As a Client Relationship Consultant, you will be responsible for building and maintaining strong relationships with our clients, providing them with expert guidance and support to achieve their financial goals. You will work closely with our clients to understand their needs and provide tailored solutions to meet their financial objectives.
Key Responsibilities- Build and maintain strong relationships with clients through proactive outreach and follow-up
- Provide expert guidance and support to clients to achieve their financial goals
- Work closely with clients to understand their needs and provide tailored solutions
- Originate and close consumer loans, open accounts, and open and/or close branches
- Meet and exceed sales targets and performance metrics
- High school diploma or equivalent
- One to three years of customer service experience
- One to three years of sales experience
- Proven ability to build and foster relationships with clients
- Ability to effectively engage and communicate with clients
- Basic knowledge of retail product philosophy, policy, procedures, documentation, and systems
- Basic knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Effective selling and referral skills
- Strong mathematical, problem-solving, and negotiation skills
- Strong verbal and written communication skills
- Experience in the financial services industry preferred
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
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