Reliability Expert Leader for Global Quality Operations

3 weeks ago

Marquand, Missouri, United States Eli Lilly Full time
Job Description

At Eli Lilly and Company, we are committed to making a difference in the lives of people around the world. As a global leader in healthcare, we strive to deliver innovative medicines and solutions that improve health and well-being. We are seeking a highly skilled and experienced Reliability Expert Leader to join our team and play a critical role in ensuring the quality and reliability of our operations.

As a Reliability Expert Leader, you will be responsible for developing, implementing, and sustaining systems and capabilities required to support best-in-class Human Error Prevention/Human Performance Reliability for Lilly Manufacturing & Quality (M&Q) operations. This will involve integrating and sustaining Human Error Prevention/Human Performance Reliability principles into all sites and functions, coaching and monitoring the application of Human Error Prevention/Human Performance Reliability methodologies, and providing organizational learning and communication related to Human Error Prevention/Human Performance Reliability.

The successful candidate will have a strong background in technical disciplines such as Engineering, Science, Human Error Prevention/Human Performance Reliability, or Organizational Psychology. They will also have a minimum of 8 years of relevant professional experience, with a proven track record of leading global M&Q Human Error Prevention/Human Performance Reliability activities, developing and deploying Human Error Prevention/Human Performance Reliability standards and practices, and leading the design, communication, and deployment of high-reliability and error-reduction practices.

In addition to their technical expertise, the ideal candidate will have strong communication skills, both written and verbal, with the ability to influence across organizational levels and facilitate teaching and training of others. They will also have the ability to drive results and lead change while managing multiple, shifting priorities, and possess a strong problem-solving, critical thinking, and analytical skills.

Responsibilities
  • Lead global M&Q Human Error Prevention/Human Performance Reliability activities, including facilitating global forums, managing global messaging communication, and overseeing global reinforcement efforts.
  • Develop, deploy, and integrate Human Error Prevention/Human Performance Reliability standards and practices within the manufacturing and quality system framework.
  • Lead the design, communication, and deployment of high-reliability and error-reduction practices.
  • Develop education and training processes to build Human Error Prevention/Human Performance Reliability competency at all levels of the organization.
  • Work with senior M&Q leadership to ensure Human Error Prevention/Human Performance Reliability is considered when designing/implementing global initiatives and prioritization decisions.
  • Ensure the appropriate funding of Human Error Prevention/Human Performance Reliability practices during Business Planning.
  • Own, facilitate, and execute the assessment and governance processes associated with Human Error Prevention/Human Performance Reliability.
  • Connect with industry and external experts to ensure Lilly is incorporating best practices into our standards and systems.
  • Coach and mentor global personnel on Human Error Prevention/Human Performance Reliability principles.
  • Partner with site management to ensure the sustained integration of Human Error Prevention/Human Performance Reliability.
  • Identify and facilitate projects and programs to reduce risk and improve performance based on observations and evaluation of performance metrics and trends.
  • Lead initiatives directed at identifying and mitigating integrated operational risk.
  • Provide Subject Matter Expert (SME) input to enterprise and local level risk evaluations and performance improvement strategies owned by site management teams.
  • Implement strategies to enable operational activities to be conducted in alignment with industry-leading Human Error Prevention/Human Performance Reliability resilience practices.
  • Implement assessment and monitoring approaches to evaluate trends and progress over time.
Requirements
  • B.S./Master's degree in technical discipline (i.e., Engineering, Science, Human Error Prevention/Human Performance Reliability, Organizational Psychology, etc.).
  • 8 or more years of relevant professional experience.
Preferred Qualifications
  • Demonstrated experience in key technical facets of role.
  • Experience in a formal leadership/direct supervisory position.
  • Demonstrated ability to influence management on key decisions.
  • Strong communication skills, both written and verbal, with ability to influence across organizational levels and facilitate teaching and training of others.
  • Demonstrated ability to drive results and lead change while managing multiple, shifting priorities.
  • Strong problem-solving, critical thinking, and analytical skills.
  • High level of self-awareness and emotional intelligence.
Compensation

The salary for this position is estimated to be around $140,000 - $180,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About Us

Eli Lilly and Company is a global leader in healthcare, with a commitment to making a difference in the lives of people around the world. We are proud to offer a diverse and inclusive work environment, with opportunities for professional growth and development. If you are a motivated and experienced professional looking to make a difference, we encourage you to apply for this exciting opportunity.

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