Senior Director of ServiceNow Platform
1 week ago
We are seeking a Senior Director to lead the transformation of our ServiceNow implementation, aligning with Marriott International's overall business goals.
Key Responsibilities- Develop and implement a strategic vision with supporting tactical plans for the ServiceNow Platform.
- Implement customer feedback systems for identifying and addressing ServiceNow Platform improvement opportunities.
- Work collaboratively with global departments to ensure a cohesive customer experience.
- Identify opportunistic improvements and initiate projects to enhance customer satisfaction, service durability, and confidence.
- Manage day-to-day operations, ensuring efficient and effective issue resolution, and process & labor efficiency.
- Undergraduate degree or equivalent combination of experience, education, and certification.
- 10+ years' overall experience in a technology service operations leadership.
- 5+ years of Information Technology leadership experience with at least 3 years as manager of people.
- 7+ years' experience and expert understanding of enterprise technology support.
- Experience with an enterprise technology modernization transformation effort across a portfolio of comparable size.
- Familiarity with and demonstrated application of AiOps and DevOps technologies and services.
- Experience in operating a global IT Support organization with engagement mechanisms to agile methodologies and Site Reliability Engineering (SRE) organization design.
- A competitive salary range of $134,700 to $255,930 annually.
- An annual bonus and restricted stock units/stock grants.
- A comprehensive benefits package, including medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
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ServiceNow Developer and Administrator
3 days ago
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Intel Platform Operations Director
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Cybersecurity Director
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Senior Google Cloud Platform Architect
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Senior Operations Manager for Intel Platforms
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3 months ago
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Senior Software Engineer
1 week ago
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Senior Director
2 months ago
Bethesda, Maryland, United States Marriott International Full timeJob Number Job Category Sales & MarketingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Senior Director of Data Activation will be a key member of the newly established Customer practice at Marriott International...
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Senior Software Engineer
1 week ago
Bethesda, Maryland, United States Marriott International, Inc. Full timeJob SummaryMarriott International, Inc. is seeking a highly skilled Senior Software Engineer to join our Data Engineering and Platforms team. As a technical expert and lead engineer, you will be responsible for designing, developing, and delivering next-generation cloud-based applications and federation services.Key ResponsibilitiesLead the development of...
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