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Customer Service Ambassador

2 months ago

Smithfield, Ohio, United States Stellar Enterprises Full time

The Stellar Enterprises, a leading energy solutions provider, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic sales and customer engagement.

Your Key Responsibilities:
  • Provide expert advice and support to customers on our energy solutions and services
  • Sell our energy products and services over the phone, leveraging your negotiation skills and ability to build strong relationships
  • Develop and implement customer retention strategies to maintain and grow our existing customer base
  • Calculate and create customized offers that meet the unique needs of our customers
  • Manage customer orders and ensure seamless quality control
  • Maintain accurate and up-to-date customer data
  • Establish new customer relationships and develop strategic sales plans to drive business growth
Our Ideal Candidate:
  • Completed commercial apprenticeship or equivalent experience
  • Proven track record of delivering exceptional customer service and driving sales growth
  • Strong negotiation and communication skills
  • Ability to work in a fast-paced, dynamic environment