Appliance Support Coordinator

6 days ago


Madison, Wisconsin, United States Sub-Zero & Wolf Appliance Full time
Luxury Appliance Support Specialist

Are you an exceptional communicator with a passion for delivering outstanding customer experiences? Do you have experience working with luxury kitchen products and possess excellent problem-solving skills?

We're seeking a talented Customer Care Representative to join our team as a Luxury Appliance Support Specialist. In this role, you'll provide top-notch support to our customers, resolve product-related issues, and promote the benefits of our premium appliances.

As a key member of our customer-facing team, you'll have the opportunity to work with a wide range of customers, from homeowners to professional chefs. You'll also have access to ongoing training and development opportunities to enhance your skills and career growth.

About the Role
• Provide exceptional customer service and support through various communication channels
• Troubleshoot and resolve product-related issues in a timely and effective manner
• Educate customers on the proper use and care of luxury kitchen products
• Collaborate with cross-functional teams to ensure seamless customer experiences
• Participate in ongoing training and development opportunities to stay up-to-date on product knowledge and best practices

What We Offer
• Estimated annual salary: $60,000 - $70,000
• Comprehensive health plans, including medical, dental, and vision coverage
• Generous 401(k) savings and profit-sharing program
• On-site fitness center, walking paths, and electric vehicle charging
• Paid time off, including maternity & paternity leave
• Professional development opportunities to advance your career

Join Our Team
At Sub-Zero, Wolf, and Cove Appliance, we're committed to delivering exceptional customer experiences and fostering a culture of innovation, collaboration, and employee well-being. If you're passionate about making a difference and want to grow with a forward-thinking organization, apply today

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