Healthcare Support Associate

6 days ago


Scottsdale, Arizona, United States NRGUSA Full time
About Us

NRGUSA is a leading healthcare provider in Scottsdale, Arizona. We offer a supportive work environment and opportunities for growth and development.

The estimated salary for this role is $50,000 - $65,000 per year, depending on experience.

Job Description

This Certified Medical Assistant will play a critical role in supporting Physicians and Physician Assistants in delivering timely, patient-centered care. The successful candidate will work closely with other healthcare professionals to communicate with patients and maintain patient confidentiality.

Key Responsibilities
  • Ensure exam rooms are prepared for patient visits, anticipating patient and provider needs
  • Review patient charts to identify any special needs or missing information
  • Obtain and record patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
  • Confirm medications and key elements of medical history, documenting any changes
  • Assist Providers with exams as directed
  • Document services provided for billing purposes
  • Perform diagnostic procedures as assigned
  • Document care delivered and treatment plan prescribed
  • Provide patient education as directed
  • Prepare and administer medications for patients as directed by Providers
  • Perform phone triage duties, documenting calls and messages
  • Give injections as prescribed, including immunotherapy per protocol
  • Review diagnostic tests by outside providers, document them in medical records, and alert Providers to positive results; notify patients of diagnostic results per protocol
  • Assist in obtaining prior authorizations for medications and services ordered by Providers
Requirements
  • Possession of clinical expertise and knowledge necessary to fulfill job responsibilities
  • Basic understanding of patient care, medical terminology, and appropriate clinical pharmacology for medical assistant practice scope
  • Excellent organizational abilities
  • Experience with allergy and asthma diagnostic procedures, ordered treatment, shots, and related clinical terminology and documentation
  • A self-starter with a positive, service-oriented attitude and ability to work effectively with all levels of staff and management
  • Ability to work in a team environment assisting co-workers
  • Deliver compassionate support, attention, and assistance to patients and families


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