Healthcare Support Associate
6 days ago
NRGUSA is a leading healthcare provider in Scottsdale, Arizona. We offer a supportive work environment and opportunities for growth and development.
The estimated salary for this role is $50,000 - $65,000 per year, depending on experience.
Job DescriptionThis Certified Medical Assistant will play a critical role in supporting Physicians and Physician Assistants in delivering timely, patient-centered care. The successful candidate will work closely with other healthcare professionals to communicate with patients and maintain patient confidentiality.
Key Responsibilities- Ensure exam rooms are prepared for patient visits, anticipating patient and provider needs
- Review patient charts to identify any special needs or missing information
- Obtain and record patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
- Confirm medications and key elements of medical history, documenting any changes
- Assist Providers with exams as directed
- Document services provided for billing purposes
- Perform diagnostic procedures as assigned
- Document care delivered and treatment plan prescribed
- Provide patient education as directed
- Prepare and administer medications for patients as directed by Providers
- Perform phone triage duties, documenting calls and messages
- Give injections as prescribed, including immunotherapy per protocol
- Review diagnostic tests by outside providers, document them in medical records, and alert Providers to positive results; notify patients of diagnostic results per protocol
- Assist in obtaining prior authorizations for medications and services ordered by Providers
- Possession of clinical expertise and knowledge necessary to fulfill job responsibilities
- Basic understanding of patient care, medical terminology, and appropriate clinical pharmacology for medical assistant practice scope
- Excellent organizational abilities
- Experience with allergy and asthma diagnostic procedures, ordered treatment, shots, and related clinical terminology and documentation
- A self-starter with a positive, service-oriented attitude and ability to work effectively with all levels of staff and management
- Ability to work in a team environment assisting co-workers
- Deliver compassionate support, attention, and assistance to patients and families
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