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Guest Services Coordinator
2 months ago
RUSTY BUCKET RESTAURANT AND TAVERN is in search of a HOST to enhance our guest experience.
About Us: We are a vibrant, welcoming neighborhood tavern dedicated to providing a fun atmosphere.
Your Responsibilities: To create enthusiastic supporters among our Associates, Guests, Suppliers, Partners, and the Communities we serve.
Overview: The Guest Services team is tasked with ensuring that our guests feel valued and welcomed, both over the phone and in person. This role involves managing guest seating in the dining area to guarantee excellent service quality, guest satisfaction, and to optimize sales potential.
At RUSTY BUCKET RESTAURANT AND TAVERN, we prioritize our associates and are committed to providing exceptional benefits and perks, including:
Career advancement opportunities, with 80% of positions filled internally Dining discounts at any of our 60+ locations Health benefits for eligible employees A supportive, enjoyable, and innovative work environment Flexible scheduling, paid time off, and closure on 7 major holidays Competitive starting pay ranging from $12.00 to $16.00 per hour based on experienceWe Seek Individuals Who:
Demonstrate a sincere commitment to hospitality Embody leadership, kindness, and a positive attitude Embrace a 'Yes is the Answer' mentality Value teamwork, family, and communityKey Responsibilities Include:
Arriving on time as per the work schedule, maintaining a clean and presentable uniform, and practicing good personal hygiene. Upholding hospitality standards by addressing guest inquiries and managing requests and complaints with a focus on satisfaction. Collaborating with management and colleagues to assist with various tasks as needed, while offering constructive suggestions for improvement. Adhering to all safety, health, and sanitation regulations as mandated by the restaurant, and reporting any unsafe conditions. Being knowledgeable about emergency procedures within the restaurant. Performing all duties while maintaining an understanding of the standards and procedures outlined in the associate handbook.RUSTY BUCKET RESTAURANT AND TAVERN is an Equal Opportunity Employer that celebrates diversity and is committed to fostering an inclusive environment for all Associates.
