Customer Service Representative
2 days ago
Job Summary
The Customer Service Representative will be responsible for delivering exceptional member experiences by providing a high level of customer service to Planet Fitness members, prospective members, and guests.
Key Responsibilities:
- Provide exceptional customer service to members, prospective members, and guests
- Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups
- Take prospective members on tours and respond to member questions and concerns in a timely and professional manner
- Maintain the neatness and cleanliness of the club
Requirements
Customer service background preferred. Basic computer proficiency and a passion for fitness and health are required. Strong communication and problem-solving skills are essential for success in this role.
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