Customer Service Representative

3 weeks ago


Cedar Falls, Iowa, United States Planet Fitness Full time

At Planet Fitness, we are committed to providing a positive member experience. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.

Key Responsibilities
  • Greet members, prospective members, and guests in a friendly and welcoming manner
  • Provide exceptional customer service, responding to member questions and concerns in a timely and professional manner
  • Check members into the system and facilitate new member sign-ups
  • Take prospective members on tours and assist with updating member accounts
  • Assist in maintaining the neatness and cleanliness of the club
Requirements
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability

As a Customer Service Representative, you will be an integral part of our team, providing a superior level of service to our members and guests. If you are a team player with excellent communication skills and a passion for fitness, we encourage you to apply for this exciting opportunity.



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