Rental Car Service Agent

3 weeks ago


Salt Lake, Utah, United States Enterprise Holdings Full time

Overview:

At Enterprise Holdings, we're committed to providing exceptional customer service and quality experiences for our customers. As an Exit Booth Agent, you'll play a critical role in ensuring our customers have a seamless and efficient rental experience.

Responsibilities:

  • Prepare rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Provide additional service to Emerald Aisle members by offering our refueling option.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that the Exit Booth is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

Qualifications:

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • Minimum of 1 year experience handling customer service functions.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

This is a full-time position that pays $16/hour with full benefits.

We have multiple schedule options available:

Friday-Tuesday 9:00am-5:30pm

Saturday-Sunday 7:00am-3:30pm and Monday-Wednesday 8:00am-4:30pm

Monday-Friday 5:00pm-1:30am

Thursday-Monday 3:00pm-11:30pm


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