Rental Sales Representative

1 month ago


Salt Lake, Utah, United States Budget Rent A Car Full time
Job Title: Rental Sales Agent

Join Budget Car and Truck Rental of Utah as a Rental Sales Agent and be part of a dynamic team that provides exceptional customer service and sales to travelers at our Salt Lake City international airport location.

Key Responsibilities:
  • Customer Service: Greet customers warmly, answer questions, and assist with the car rental process from start to finish.
  • Sales: Promote upgrades to a more premium car, advise customers on protection product services, and additional services to enhance the customer experience.
  • Contracts: Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements.
  • Problem Solving: Address and resolve customer inquiries, complaints, or issues efficiently and professionally.
  • Vehicle Knowledge: Provide customers with information on vehicle options, features, and pricing.
  • Upkeep: Maintain the cleanliness and organization of the rental counter and surrounding area.
  • Reporting: Keep accurate records of transactions, inventory, and customer interactions.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a customer service, retail, or auditing role, ideally within the car rental industry.
  • Skills: Excellent communication and interpersonal skills, ability to work independently with minimal supervision, and ability to handle stressful situations calmly and efficiently.
  • Qualifications: Valid driver's license with clean driving record (no more than 2 incidents/accidents in last 3 years), must be 18 years of age and legally authorized to work in the United States, and must pass a complete background check and drug screen.

Budget Car and Truck Rental of Utah is a family-owned and operated business with over 45 years of experience in the car rental industry. We are a global brand combined with entrepreneurial benefits, and we believe in empowering our employees to make a difference.



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