Phlebotomy Specialist

4 weeks ago


Dallas, Texas, United States Sonic Healthcare Full time
Job Summary

We are seeking a skilled Phlebotomy Specialist to join our team at Sonic Healthcare USA. As a key member of our laboratory operations, you will be responsible for resolving problems related to specimen integrity, volume, and test clarification, ensuring high-quality patient care and client satisfaction.

Key Responsibilities
  • Utilize technical skills and abilities to accurately resolve customer-related issues.
  • Follow laboratory procedures to resolve problems and ensure specimen integrity.
  • Correctly identify problems and resolve them internally if possible, or escalate to other departments as needed.
  • Provide specimen requirements, reference ranges, and information on specimen stability to clients and laboratory staff.
  • Document all communication for follow-up and maintain confidentiality of client information.
  • Operate general laboratory equipment, including telephones, computers, centrifuges, and front-end automation equipment.
  • Communicate effectively with laboratory staff and customer service to ensure quality patient care.
Requirements
  • High school diploma or GED.
  • Minimum training or experience in specimen collection and/or processing.
  • Preferred two years of laboratory training or experience in specimen collection and handling, and processing, or related healthcare field experience.
  • Excellent telephone and communication skills, with a professional image and pleasant demeanor.
  • Ability to read and write.
Physical and Environmental Demands

This role requires light to medium lifting and carrying objects weighing up to 50 pounds. You will work in a temperature-controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation.


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