Service Advisor

5 days ago


Nashville, Tennessee, United States Veteran Workforce Solutions Full time

{"h1": "Service Advisor Opportunity at Veteran Workforce Solutions", "p": "We are seeking a highly motivated and customer-focused Service Advisor to join our team at Veteran Workforce Solutions. As a Service Advisor, you will be responsible for providing excellent customer service and support to our clients. You will act as the main point of contact for all service inquiries and will work closely with our team to ensure the timely and efficient delivery of services.", "ul": [{"li": "Greet and assist customers in a friendly and professional manner"}, {"li": "Listen to customer concerns and provide appropriate solutions"}, {"li": "Schedule and coordinate service appointments"}, {"li": "Communicate with customers throughout the service process, providing updates and addressing any questions or concerns"}, {"li": "Maintain accurate and detailed records of customer interactions and service requests"}, {"li": "Collaborate with technicians and other team members to ensure timely and efficient service delivery"}, {"li": "Submit documentation for warranty repairs"}, {"li": "Follow up with customers after service is completed to ensure satisfaction and address any additional needs"}, {"li": "Stay up-to-date on company products, services, and promotions in order to effectively communicate with customers"}], "h2": "Key Responsibilities", "h3": "Requirements", "ul": [{"li": "High school diploma or equivalent"}, {"li": "Previous experience in a customer service or sales role preferred"}, {"li": "Strong communication and interpersonal skills"}, {"li": "Ability to multitask and prioritize in a fast-paced environment"}, {"li": "Proficiency in Microsoft Office and other computer applications"}, {"li": "Knowledge of automotive or mechanical systems is a plus"}, {"li": "Military experience is a plus, but not required"}], "h2": "Benefits", "ul": [{"li": "Competitive salary"}, {"li": "Health, dental, and vision insurance"}, {"li": "401(k) retirement plan"}, {"li": "Paid time off and holidays"}, {"li": "Opportunities for training and career advancement"}], "p": "At Veteran Workforce Solutions, we are committed to creating a diverse and inclusive workplace. We welcome and encourage applications from veterans and individuals of all backgrounds.", "h1": "About Veteran Workforce Solutions"}



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