Subaru Service Advisor

2 weeks ago


Nashville, Tennessee, United States Martin Automotive Group Full time
Job Summary

Martin Automotive Group is seeking a skilled Service Advisor to provide exceptional customer service and ensure seamless vehicle maintenance experiences at our Nashville Subaru location.

Key Responsibilities
  • Deliver outstanding customer service by greeting customers promptly and obtaining necessary information
  • Clearly communicate vehicle symptoms and recommend necessary maintenance based on age, mileage, and vehicle history
  • Prepare accurate estimates and invoices, ensuring timely follow-up with customers
  • Monitor vehicle progress and update customers regularly
  • Verify final invoices and explain completed work to customers
Requirements
  • High school diploma or equivalent required
  • Proven track record of achieving exceptional customer satisfaction
  • At least 1 year of experience as a Service Advisor, Assistant Lane Manager, or Service Consultant, preferably with manufacturer experience
  • Above-average energy level and a desire for a long-term career with a growing organization
  • Personal and professional integrity
Benefits
  • Competitive compensation package, including hourly pay, commissions, and bonuses
  • Comprehensive benefits, including medical, dental, vision, and life insurance
  • 401(k) plan and paid holidays
  • Opportunities for professional growth and development

Service Advisor, Automotive Service Representative, Customer Service Specialist, Service Writer, Automotive Customer Service



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