Front End Team Coordinator
2 weeks ago
Job Title: Front End Team Coordinator
Job Summary:
We are seeking a highly organized and customer-focused Front End Team Coordinator to join our team at Dirt Cheap Store. As a key member of our front-end team, you will be responsible for maintaining office procedures, ensuring the daily flow of information, and providing exceptional customer service.
Key Responsibilities:
- Maintain Office Procedures: Ensure that all office procedures are up-to-date and followed by all team members.
- Ensure Daily Flow of Information: Ensure that all information is timely, accurate, and consistent.
- Merchandising and Stock Management: Merchandise stock in and around all register areas and front entrance, and ensure that all marketing materials are visible.
- Customer Service: Provide exceptional customer service by greeting and acknowledging every customer, being knowledgeable about products, and being efficient on the register.
- Resolve Customer Issues: Resolve customer service issues, including answering questions, assisting with transactions, and communicating customer requests to the Store Manager.
- Coordinate Daily Break Schedule: Coordinate a daily break schedule for the front-end team.
- Assist with Coaching and Training: Assist with coaching, training, developing, evaluating, and supervising front-end associates.
Requirements:
- Ability to Lift and Carry: Ability to lift and carry up to 50 pounds.
- Ability to Push and Pull: Ability to push and pull up to 35 pounds.
- Ability to Stand for Extended Periods: Ability to stand for extended periods.
- Ability to Bend and Twist: Ability to bend and twist frequently.
- Ability to See, Hear, and Speak: Ability to see, hear, and speak regularly.
- Minimum of One-Year Supervisory Experience: Minimum of one-year supervisory experience.
- High School Diploma or Equivalent: High School diploma or equivalent required.
Working Conditions:
- Ability to Work Irregular Hours: Ability to work irregular or non-core business hours, nights, weekends as needed to have store coverage.
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