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Patient Care Coordinator

2 months ago

Euless, Texas, United States Optum Full time

Job Summary: We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Optum. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Greets patients and manages wait times
  • Completes check-in and check-out tasks, including patient demographic verification and insurance verification
  • Collects co-payments and issues receipts
  • Manages medical records and ensures accurate filing and scanning
  • Answers phones and schedules appointments
  • Provides administrative support to the healthcare team

Requirements:

  • High School Diploma or equivalent
  • 1+ years of experience in customer service or a related field
  • Basic computer skills and proficiency in Microsoft Office

Preferred Qualifications:

  • 1+ years of experience in a medical office setting
  • Experience with EMR software
  • Bilingual (English/Spanish)

About Optum:

Optum is a global organization that delivers care and technology to help people live healthier lives. We are committed to providing exceptional patient care and improving health outcomes through our innovative solutions and services.