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Customer Service Representative
2 months ago
Are you passionate about tools and eager to grow your career in sales? Total Tool Supply, Inc. is seeking a highly motivated Customer Service Representative to join our team in Louisville, KY.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers, in-person and over the phone.
- Identify and recommend products to customers based on their needs.
- Process quotes and orders for customers.
- Work in coordination with Outside Sales to streamline the customer experience.
- Engage in ongoing training sessions to stay up-to-date on new and current products, services, and industry trends.
What We Offer:
- A competitive pay and benefits package.
- A strong company culture built on core values.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) plan with employer matches.
- Voluntary life insurance and disability coverage.
- A generous paid time off policy.
Requirements:
- Minimum of 2 years of previous customer service experience.
- A desire to grow into a sales role.
- Highly motivated and detail-oriented individual.
- Ability to thrive in a team environment.
- Strong computer skills and ability to learn new software.
Physical Requirements:
- Ability to stand on a hard surface for extended periods of time.
- Ability to lift 50lbs on a daily basis.
About Total Tool Supply, Inc.
We are a leading provider of tools and equipment to the electrical, mechanical, and construction industries. Our company culture is built on a foundation of strong core values, and we are committed to providing our customers with exceptional service and support.
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