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Operations Manager

2 months ago

Chicago, Illinois, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service.

Key Responsibilities
  • Lead and manage a team of store crew members to achieve sales and service goals
  • Supervise and direct store operations, including sales, inventory management, and employee development
  • Support the Store Manager in implementing company policies and procedures
  • Assist customers with their questions, problems, and complaints
  • Promote CVS Health's customer service culture
Requirements
  • Deductive reasoning ability and advanced analytical skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts
  • Ability to respond to urgent issues at the store when they arise
Benefits
  • Competitive pay range: $31.00 per hour
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan and Employee Stock Purchase Plan
  • Term life insurance and short-term and long-term disability benefits
  • Well-being programs, education assistance, and development courses
  • CVS store discount and discount programs with participating partners
  • PTO or vacation pay and paid holidays