Regional Retail Operations Leader

2 weeks ago


Troy, Michigan, United States Wild Bill's Tobacco Full time
Position Overview

We are seeking a Regional Retail Operations Leader who excels in a vibrant and fast-paced atmosphere, bringing a distinct blend of industry expertise and a genuine enthusiasm for team engagement. This role is centered around enhancing sales and operational efficiency while upholding the highest standards of integrity. You will be instrumental in fostering a culture that is both positive and enjoyable, while driving consistent growth and profitability across your designated area.

Key Responsibilities:

  • Oversee and manage 10-14 retail outlets within the region, ensuring operational excellence.
  • Establish clear roles and procedures for the regional team to standardize operations and evaluate performance.
  • Ensure adherence to company policies, procedures, and standards across all locations.
  • Manage financial budgets related to labor and operational expenses effectively.
  • Analyze performance metrics, develop strategies, and make informed decisions to enhance results.
  • Demonstrate resilience in achieving objectives by motivating your team to reach peak performance.
  • Foster team development by cultivating a culture of recognition, open communication, and collaboration.
  • Handle all aspects of personnel management, including recruitment, retention, and performance accountability.
  • Drive regional improvements by considering diverse perspectives when addressing challenges and opportunities.
  • Evaluate Profit and Loss statements to identify opportunities for individual and regional performance enhancement.
  • Build and maintain relationships with key stakeholders to support training and operational development.
  • Exemplify high standards of integrity to cultivate a regional culture aligned with Wild Bill's Core Values.

Qualifications:

  • 2-5 years of experience in multi-unit retail management with a proven ability to drive performance.
  • High School diploma or GED is required.
  • Strong leadership and human resource skills to inspire and guide teams.
  • Excellent interpersonal and communication skills.
  • Proficient in analyzing data, strategizing, and making responsible decisions.
  • Demonstrated success in achieving financial targets in sales and multi-unit management.
  • Comfortable with daily use of Microsoft Office applications (Outlook, Word, Excel, PowerPoint).

Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • Employee merchandise discounts.
  • Opportunities for professional development and career growth.
  • Access to on-demand pay through Tapcheck.

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